Karen Daynes
Banbury
Summary
An ambitious and diligent individual, having recently finished a Diploma in HR and pursuing CIPD Level 5 to transition into a Human Resources role. I excel in high-pressure situations, tackling challenges with creativity and perseverance, with a history of boosting staff performance and retention to optimise business functions.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Managing Director
Xpress Automotive Limited
Banbury, Oxfordshire
07.2023 - Current
- Tracked industry and consumer trends to identify opportunities and increased sales by 60%.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Recruited and managed staff with focus on delivering clear results.
- Established business goals and objectives to provide organisational direction toward growth and prosperity.
- Applied digital marketing tactics to drive business growth and awareness.
- Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
- Assessed operational performance, evaluating KPI's to identify and resolve under performing areas.
- Applied customer feedback to inform business strategy and foster continued loyalty.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Transport Planner
On-time Automotive
Chipping Warden, Northamptonshire
05.2022 - 07.2023
- Planned transport solutions for local and international clients to reliably meet delivery requirements.
- Created cost-effective haulage plans in line with customer expectations and service level agreements.
- Reduced in-field incidents by enforcing strict adherence to compliance and safety standards.
- Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
- Built and maintained favourable partnerships with carriers and vendors.
- Communicated with drivers to address accurate start times, load information and route issues.
- Strategically planned delivery runs and routes to maximise available resources.
- Kept all company logs and records updated, recording daily details of work performed.
- Successfully delivered on tasks within tight deadlines.
Administrator
Barchester Healthcare
Banbury, Oxfordshire
08.2021 - 05.2022
- Support General Manager to provide accurate financial information to central accounts team
- Ensure aged debt is collected and managed appropriately, encouraging timely payment of client accounts
- Complete employment checks and payroll for home-based staff
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Completing rota's ensuring no staff shortages in any department.
- Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
- Took meeting minutes and distributed to core staff for effective inter-office communication.
- Analysed reporting to reconcile transactions, accounts and ledgers.
- Processed invoices and payment runs with complete accuracy.
- Managed teams by overseeing hiring, training and professional growth of employees.
Transport Co-Ordinator
Allsafe Scaffolding
Banbury, OXF
10.2017 - 07.2021
- Solely responsible for transport operations, from scheduling deliveries/collections to maintaining compliance of Operator Licence
- Addressed health and safety concerns by re-introducing tool box talks to drivers and yard workers
- Introduced operational and administrative procedures gaining Allsafe Scaffolding Truck Excellence accreditation with 100% compliance.
- Participated in recruitment, selection and induction of new drivers.
- Minimised driver turnover, conducting monthly driver debriefs to provide feedback and build trust.
- Prevented non-compliance losses, managing tachograph and vehicle records in line with relevant laws and regulations.
- Maximised fleet performance by executing planned maintenance of assets and promptly escalating defects to Mechanic.
- Assessed staff and team performance and regularly actioned insights to fuel improvement.
- Directed daily operations by ensuring clear, effective communication with customers, drivers and suppliers.
- Tracked storage levels and controlled stock to meet supplier requirements and fulfil contract terms.
Sales Administration Executive
Allsafe Scaffolding Ltd - Banbury
Banbury
10.2015 - 10.2017
- Develop Profit & Loss accounts via excel spreadsheets
- Experience of month-end duties
- Prepare and submit timely reports
- Applied positive customer service approach to increase satisfaction levels.
- Analysed reporting to reconcile transactions, accounts and ledgers.
- Prepare presentations/proposals
- Utilised Sage 50 to raise high value invoices and purchase orders on daily basis
- Chasing outstanding invoices
- Resolution of invoice queries including liasing with accounts for credits
- Develop strong relations with clients
- Contact Quantity Surveyors on daily basis to secure new contracts
- Maintain company databases and ensure records are kept up to date
- Handling general enquiries via telephone and email
Education
GCSE or equivalent - English
Chenderit School
Banbury07.2009
High School Diploma - Health & Social Care
Chenderit School
Banbury07.2009
GCSE Or Equivalent - Mathematics
Chenderit School
Banbury 09.2003 - 05.2009
Skills
- Active Listening
- Adaptability
- Conflict Resolution
- Leadership
- Sage proficient
- Employee management
- Policy development
- Payroll administration
- Problem-solving
- Time management
- Communication skills
Certification
Certificate in GDPR - July 2020
Diploma in Human Resources (HR) - February 2024
Timeline
Managing Director
Xpress Automotive Limited
07.2023 - Current
Transport Planner
On-time Automotive
05.2022 - 07.2023
Administrator
Barchester Healthcare
08.2021 - 05.2022
Transport Co-Ordinator
Allsafe Scaffolding
10.2017 - 07.2021
Sales Administration Executive
Allsafe Scaffolding Ltd - Banbury
10.2015 - 10.2017
GCSE Or Equivalent - Mathematics
Chenderit School
09.2003 - 05.2009
GCSE or equivalent - English
Chenderit School
High School Diploma - Health & Social Care
Chenderit School
Similar Profiles
Scott LarsenScott Larsen
Owner/Manager at Kaysville Xpress Absolute AutomotiveOwner/Manager at Kaysville Xpress Absolute Automotive
SACHIN KHADYESACHIN KHADYE
Sr. Executive – CRM LOGISTICS at V Xpress(A Division of V-Trans (I) Limited)Sr. Executive – CRM LOGISTICS at V Xpress(A Division of V-Trans (I) Limited)
Preetham DoddiPreetham Doddi
Warehouse Specialist at Xpress Bees Logistics Solutions Private LimitedWarehouse Specialist at Xpress Bees Logistics Solutions Private Limited
Patrick WilliamsPatrick Williams
Technical & Customer Service Advisor at Brdy Wireless BroadbandTechnical & Customer Service Advisor at Brdy Wireless Broadband
Jamie PowellJamie Powell
Client Support Manager - ABL + Invoice Discounting at Shawbrook BankClient Support Manager - ABL + Invoice Discounting at Shawbrook Bank