
Experienced professional with a strong foundation in regulatory assurance, adept at navigating the CAA's ATOL licensing framework and ensuring compliance with consumer protection rules. Demonstrates expertise in financial instruments through the reliable administration of security arrangements, including surety bonds and escrow prerequisites. Skilled in document review and analysis, proficiently interpreting and validating financial reports and forecasts. Effective stakeholder management, serving as a key liaison between travel firms, insurance providers, and regulators. Utilises advanced knowledge of Microsoft Excel and Sage Accounting Software to streamline client invoicing workflows. Committed to operational resilience, consistently managing complex workloads and meeting tight regulatory reporting deadlines under pressure.
Began career directly following college, providing expert travel advice, building customer holiday packages, and handling booking systems.