Karen Bolger
Peterhead,Other (Non US)
Summary
Dedicated with a high energy level and adept in food hygiene, excelling in cold food preparation and garnishing dishes. Demonstrates efficient multitasking and adaptability to fast-paced environments, ensuring safe food storage and maintenance of clean workspaces. Known for punctuality, reliability, and calmness under pressure, with a strong familiarity with kitchen standards and meal presentation basics. Career goals include further enhancing skills in commercial kitchen operations while maintaining excellence in service quality.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work history
Support Co-ordinator
North Opportunities
Fraserburgh, Aberdeenshire
10.2022 - Current
- Coordinated care plans through collaboration with healthcare professionals, ensuring optimal service user outcomes.
- Maintained accurate service user documentation and records to enhance communication among care teams.
- Updated care plans to drive improved service user outcomes.
- Produced documentation and attended reviews with Care Managers, enhancing service user achievement.
- Handled sensitive information in compliance with privacy laws and regulations.
- Liaised with family members, providing regular updates on patient progress.
- Ensured adherence to health and safety regulations, fostering a safe working environment.
- Communicated effectively with patients, enhancing understanding and satisfaction.
Relief Support Assistant
North Day Opportunities (previously Willowbank)
Longside, Aberdeenshire
02.2020 - 10.2022
- Managed incoming calls, ensuring prompt response and resolution.
- Organised necessary paperwork for meetings; supported efficient decision-making processes.
- Photocopied and printed documents as required; prepared materials for presentations or reports.
Donor Carer Venepuncturist
Scottish National Blood Transfusion Service
Aberdeen, Aberdeen City
05.2021 - 05.2022
- Triaged donors at the door during covid.
- Registered donors, doing health checks to ensure they were eligible to donate.
- Educated donors about the donation process and post-donation care to ensure comfort and safety.
- Monitored donor reactions during and after donations, providing immediate assistance when necessary.
Care support worker
Inspire
Peterhead, Aberdeenshire
12.2015 - 06.2018
- Cared for people with autism and learning disabilities in housing support.
- Assisted individuals with daily living activities to enhance overall well-being.
- Developed personalised care plans in collaboration with healthcare professionals, which included budgeting, meal and activity planning, assistance to get to work and personal care when required.
- Supported clients in maintaining independence through effective communication and empathy.
- Monitored and documented client progress to ensure adherence to care requirements.
Clerical Assistant
Aberdeenshire Council
Ellon, Aberdeenshire
07.2013 - 06.2014
- Managed administrative tasks by coordinating schedules and appointments for team members.
- Provided support in document preparation and ensured accuracy of records and reports.
- Assisted with data entry and maintained electronic filing systems for easy retrieval.
- Organised meetings and compiled agendas to streamline communication and decision-making processes.
- Receptionist duties - answered the telephone, dealt with customers, cash handling and banking at end of shift, also booked rooms.
- Updated spreadsheets and database (IWorld).
- Kept booking systems up-to-date (swimming lessons).
Support Worker
Cornerstone
Aberdeen, Aberdeen City
11.2009 - 04.2011
- Cared for people with mental health and learning disabilities in a forensic unit.
- Updated files, attended monthly reviews, wrote reports and carried out risk assessments.
- Assisted individuals in daily living activities, promoting independence and self-sufficiency.
- Developed tailored care plans based on individual needs, ensuring comprehensive support.
- Collaborated with healthcare professionals to coordinate effective care strategies for clients.
- Provided emotional support and companionship, fostering a positive and nurturing environment.
Project Co-ordinator
Aker Solutions
Aberdeen, Aberdeen City
01.2008 - 10.2009
- Co-ordinated project schedules and timelines to ensure alignment with organisational goals.
- Facilitated communication among team members and stakeholders to enhance collaboration.
- Managed resources and materials effectively to support project execution and delivery.
- Developed and maintained comprehensive project documentation for tracking progress.
- Monitored and expedited engineering documents.
- Actioned shipping requests, updated shipping register and issued pre-alerts (SAP).
- Analysed documents rejected by clients and provided feedback.
Education
Bachelor of Business Administration - Business Studies
The Robert Gordon University
Aberdeen 09.1995 - 06.1998
Skills
- High energy level
- Calm under pressure
- Efficient multitasking
- Punctuality and reliability
- Multitasking capability
- Cold food preparation
- Garnishing dishes
- Adept in food hygiene
- Safe food storage
- Meal presentation basics
- Use of cleaning chemicals
- Adaptable to fast-paced environments
- Familiar with kitchen standards
- Maintenance of clean workspaces
Affiliations
- Cooking and baking. Laser design. Painting. Reading. Hillwalking.
Work experience as a student
I had several part time jobs when I was a student, which included working in busy restaurants, in the kitchen and bar areas and I also did some waitressing. I enjoy a fast paced environment and I am keen to learn new skills and excited to start a new career path.
Timeline
Support Co-ordinator
North Opportunities
10.2022 - Current
Donor Carer Venepuncturist
Scottish National Blood Transfusion Service
05.2021 - 05.2022
Relief Support Assistant
North Day Opportunities (previously Willowbank)
02.2020 - 10.2022
Care support worker
Inspire
12.2015 - 06.2018
Clerical Assistant
Aberdeenshire Council
07.2013 - 06.2014
Support Worker
Cornerstone
11.2009 - 04.2011
Project Co-ordinator
Aker Solutions
01.2008 - 10.2009
Bachelor of Business Administration - Business Studies
The Robert Gordon University
09.1995 - 06.1998