Karen Bissland
Killearn,325
Summary
Reliable Housekeeping Cleaner with a proven record of providing spotlessly clean hostel in a timely fashion. Maintaining excellent levels of client trust through the provision of immaculate results. Dedicated and energetic housekeeping professional who works well in fast-paced, high-volume environments. Reliable and responsible with positive attitude.
Overview
45
45
years of professional experience
Work history
Hostel manager
Self employed
Blanefield, Stirling
06.2019 - 01.2024
- Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
- Coordinated marketing initiatives, contributing to increased patronage and revenue.
- Led by example, embodying positive work ethic and motivating staff for peak performance.
- Inspected facility to identify and promptly address maintenance needs.
- Oversaw inventory and stock management, optimising levels for operational continuity.
- Enforced health and safety procedures to prioritise staff and customer wellbeing.
Housekeeping cleaner
Self employed
Blanefield, Stirling
06.2019 - 01.2024
- Swept, mopped floors, delivering pristine finish.
- Maintained flexible working patterns to best suit evolving customer needs.
- Vacuumed upholstered furniture.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
- Maintained strong levels of client trust through honest communication and delivery of impeccable finish.
- Utilised expertise in deep-cleaning techniques, ensuring spotless results for ultimate client satisfaction.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
- Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Interacted positively and professionally with residents, maintaining excellent service standards.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
- Meticulously vacuumed, dusted and tidied guest rooms.
- Provided high-quality cleaning services on 10 rooms daily, working efficiently to meet timeframe demands.
- Delivered faultless cleanliness standards and exceptional guest care.
Emergency Nurse Practitioner/ Charge Nurse
Greater Glasgow and Clyde
Glasgow, Glasgow City
08.1995 - 06.2022
- Analysed reporting to reconcile transactions, accounts and ledgers.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Received and processed stock using inventory management system.
- Assisted with infection control through social distancing and PPE wearing.
Staff nurse band 5
Greater Glasgow and Clyde
Glasgow, Glasgow City
08.1980 - 08.1995
- Monitored patient wellbeing, accurately recognising deterioration and initiating immediate emergency care.
- Implemented and evaluated care plan efficiencies, identifying and addressing concerns to improve treatment outcomes.
- Trained and mentored junior team members, strengthening high-functioning, efficient clinical teamwork.
- Led treatment updates with patients and families using patient-friendly terminology.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Administered medication in line with stringent drug regulations.
- Maintained accurate records of care to facilitate smooth and effective ward operations.
Nursery nurse
Greater Glasgow and Clyde
Glasgow, Glasgow City
08.1978 - 08.1980
- Regularly utilised multi-tasking expertise to ensure multiple children's needs were effectively met.
- Promoted internal policies, external legislation and regulatory guidelines.
- Maintained welcoming, age-appropriate classroom environment.
- Wrote up regular activity and observations reports, monitoring children's progress and development.
- Maintained consistently safe environments through diligent risk management in line with nursery guidelines.
- Worked with large team to complete daily tasks to schedule.
- Closely monitored child wellbeing, regularly updating parents to assure continued safety and security.
- Planned and led engaging activities for small groups of young children.
- Encouraged children to share and communicate with peers to boost social development.
- Provided kind, encouraging environments for children to learn and explore, aiding educational and social development.
- Passionately promoted learning through play for optimum child development.
- Established and maintained positive relationships with parents, carers and nursery staff.
- Prepared nutritional snacks to cater to individual dietary needs.
- Followed nursery guidelines to address negative behaviours.
- Facilitated Early Years Foundation Stage (EYFS) learning and play.
- Demonstrated awareness of children's cultural background, disabilities and medical histories.
- Safeguarded and protected welfare of young children.
- Supported children to identify and manage their feelings and behaviours.
- Supervised indoor and outdoor play, providing first aid as necessary.
- Cared for emotional and social support needs to provide holistic care.
Education
Diploma of Higher Education - ADHD
New Skills Academy
Killearn, Stirling 12/2023 - 01/2024
Emergency Nurse Practitioner - Medical
Glasgow Caledonian University
Edinburgh 08/2010 - 08/2011
Degree in paediatric nursing - Nursing
Glasgow Caledonian University
Glasgow 08/2000 - 08/2001
Diploma of Higher Education - Nursing
Glasgow Caledonian University
Glasgow 08/1996 - 08/1998
NNEB - Nursery Nursing
West College Scotland
Clydebank 08/1976 - 08/1978
Skills
- Attention to detail
- Domestic cleaning expertise
- Cleaning materials knowledge
- Self-motivated
- Damage inspection
- Bloodborne pathogen training
- Ergonomics and safety training
- Hospitality background
- Self-directed
- Infection Prevention and Control
- Exceptional communicator
Timeline
Hostel manager
Self employed
06.2019 - 01.2024
Housekeeping cleaner
Self employed
06.2019 - 01.2024
Emergency Nurse Practitioner/ Charge Nurse
Greater Glasgow and Clyde
08.1995 - 06.2022
Staff nurse band 5
Greater Glasgow and Clyde
08.1980 - 08.1995
Nursery nurse
Greater Glasgow and Clyde
08.1978 - 08.1980
Diploma of Higher Education - ADHD
New Skills Academy
12/2023 - 01/2024
Emergency Nurse Practitioner - Medical
Glasgow Caledonian University
08/2010 - 08/2011
Degree in paediatric nursing - Nursing
Glasgow Caledonian University
08/2000 - 08/2001
Diploma of Higher Education - Nursing
Glasgow Caledonian University
08/1996 - 08/1998
NNEB - Nursery Nursing
West College Scotland
08/1976 - 08/1978