Karen Birds

• Conducted routine audits of stock levels with diligence.
• Prepared daily financial reports meticulously, ensuring transparency in operations.
• Assisted customers with postage rates, leading to informed decisions.
• Resolved customer complaints swiftly, ensuring satisfaction.
• Operated computer systems accurately to process transactions without errors.
• Balanced the cash drawer at end of each day successfully.

• Filing
• Banking
• Taking minutes
• Creating documents
• Assisting the manager in all administration tasks

• Maintaining high standards of cleanliness throughout the care home
• Reported maintenance issues to housekeeping status board.

• Calculated product prices and processed payments accurately, returning change for cash remittances and issuing receipts for audit purposes.
• Handled special customer requests to locate out-of-stock items.
• Replenished items and organized displays to keep stock looking professional.
• Kept up to date with food hygiene and First aid at work

• Obtained current medical information, weight, height and vital signs to aid care planning.
• Kept public areas clean and hygienic by performing routine sanitisation tasks.
• Documented care plans, care home actions and resident activities in line with best practices in clinical communication.
• Helped residents with personal care tasks, including meal assistance, toileting and mobility support.
• Discussed future care with residents and families, demonstrating emotional resilience, active listening and compassion.
• Charted residents information related to vital signs, pain management and daily inputs and outputs and administered medications.

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• cleaned both private houses and holiday cottages to a high standard

• Developed positive parent partnerships by communicating regular updates on child's progress.
• Collaborated with colleagues to prepare and plan activities to provide children with the best start in life.
• Monitored and recorded children's development, including behaviour and learning, daily for reporting to parents.
• Planned and delivered stimulating activities for children, both inside and outdoors, to enhance development and wellbeing.
• Informed manager regarding issues and concerns of parents and children to discuss steps in addressing problems.
• Observed children to monitor and report unusual behaviour or concerns.
• Safeguarded records of learning and development of children to monitor progress and growth.
• Wrote and submitted written reports to parents to inform progress and development of children.
• Potty trained children to encourage independence and monitor toilet habits.

• Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
• Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
• Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
• Enhanced healing process by changing wound dressings regularly.
• Liaised between patients and healthcare professionals, facilitated effective communication channels.
• Monitored vital signs of patients with meticulous attention to detail for accurate readings.
• Kept detailed records of patient progress, assisted medical staff in treatment planning.
• Assisted Nursing staff with injections and venipuncture.

• Motivated and mentored Pre school staff to deliver dynamic, active learning for all ages.
• Developed stimulating, engaging environments to encourage learning through play for early years age groups.
• Budgeted effectively to ensure staffing and business costs stayed consistently under nursery budgets.
• Observed and assessed child care and teaching, providing additional support to maximise children's learning.
• Recruited compassionate, trustworthy staff to upkeep outstanding early years care provisions.
• Kept child progress reports regularly updated, aiding continuity of care between staff.
• Kept up to date on the latest child care regulations and curriculum developments.
• Researched exciting and enriching activities for children.
• Regularly communicated children's learning development with parents.
• Closely monitored children's behaviour and health, reporting changes or concerns promptly.
• Submitted written reports to parents to provide progress and development details of children.
• Maintained tidy work environment to practise safety and hygiene protocols.
• Participated in staff meetings to obtain more information and updates.