Dedicated professional specializing in customer care, cash handling, and achieving sales targets. Proven expertise in stock rotation and inventory management, ensuring optimal product availability. Certified in first aid, reflecting a strong commitment to safety. Exceptional time management skills lead to consistent achievement of organizational objectives.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work history
Housekeeping cleaner
Leicester City Football Club (training ground)
Seagrave, Leicestershire
10.2024 - Current
Handled delicate items carefully during cleaning to prevent damage or loss.
Maintained clean and organised living spaces by performing regular deep cleaning tasks.
Enhanced appearance of living spaces through meticulous furniture polishing and window washing activities.
Improved efficiency with careful planning and execution of daily housekeeping duties.
Prioritised safety precautions throughout the cleaning process mitigating risk of accidents or injuries within the household.
Achieved spotless environment for clients through thorough dusting, mopping, and sweeping.
Reduced clutter in client households by implementing effective organisation solutions.
Followed detailed instructions from homeowners ensuring tailored service meeting their specific needs.
Completed housekeeping chores promptly without sacrificing quality of workmanship.
Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
Utilised environmentally friendly cleaning products to ensure sustainable practices whilst maintaining high cleanliness standards.
Minimised health risks in residences with efficient removal of waste materials on a regular basis.
Upheld highest cleanliness standards in client homes by diligent washing, scrubbing, and sanitising of surfaces.
Midday supervisor
Highgate Primary School
Sileby, Leicestershire
08.2018 - 08.2023
Assisted younger students with mealtime tasks, fostering independence.
Monitored student behaviour during lunch breaks, maintaining order and decorum.
Promoted healthy eating habits for improved student health.
Participated in staff meetings and training sessions for professional development.
Supported teaching staff in managing behaviour issues effectively.
Encouraged good table manners amongst students while eating.
Ensured child safety by monitoring playground activities.
Provided first aid assistance when required, prioritising pupil's wellbeing.
Enforced school policies and rules consistently, encouraging discipline among students.
Promoted inclusivity with active involvement in children's games and activities.
Inspected school premises for potential hazards to minimise risk.
Provided comfort and reassurance to distressed children, promoting emotional well-being.
Managed behavioural issues for a peaceful and enjoyable lunchtime experience.
Developed positive relationships by interacting with pupils during lunchtime.
Assisted in serving meals, enhancing food distribution efficiency.
Enforced school's zero tolerance policy on bullying to reprimand harmful behaviour.
Followed safeguarding principles to identify and support distressed and vulnerable students.
Supported students at lunchtimes by encouraging healthy nutrition and positive behaviour.
Directed clean-up of play areas at end of lunch and break times.
Established positive rapport with [Number] Year students.
Reduced anxiety for younger and SEND pupils by employing clear communication and calming strategies.
Clearly communicated schedule and activity changes with students and school staff.
Prepared lunchtime activities and interactive games for students.
Retail Work
JD Sports
Loughborough, Leicestershire
09.2005 - 08.2006
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Supported team by demonstrating respect and willingness to help.
Worked flexible hours, covering nights, weekends and bank holidays.
Consistently arrived at work on time and ready to start immediately.
Offered friendly, efficient customer service and handled challenging situations with ease.
Cleaned work areas and equipment to maintain faultless hygiene standards.
Increased customer satisfaction by resolving issues.
Improved efficiency and productivity by acquiring new skills.
Completed duties to deliver on targets with accuracy and efficiency.
Displayed energy and enthusiasm in fast-paced environment.
Completed customer orders with speed and accuracy.
Applied positive customer service approach to increase satisfaction levels.
Oversaw daily operations to achieve high productivity levels.