KARAN THUMMAR
LONDON
Summary
Dedicated professional with a strong foundation in hospitality services, known for exemplary customer service and effective service management. Demonstrates exceptional time management and problem-solving skills, ensuring seamless operations and client satisfaction. Proficient in cash handling and maintaining a professionally presented demeanour, aiming to leverage these skills towards advancing a career in the hospitality industry.
Dynamic professional bringing a proven history of effective performance in the fast food industry. Skilled in adhering to company standards for quality while ensuring individualised customer service.
Motivated hospitality worker thrives in fast-paced settings. Committed to quality and customer service standards.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
2
2
years of professional experience
Work History
Team Leader
SUBWAY®Restaurants
06.2024 - 01.2025
- Prepared a variety of sandwiches and wraps according to customer orders and Subway guidelines
- Delivered exceptional customer service, ensuring customer satisfaction and resolving complaints effectively
- Operated cash registers, processed payments, and maintained accurate transaction records
- Maintained cleanliness and hygiene standards in food preparation area and dining space
- Followed food safety regulations and company procedures to ensure high-quality service
- Managed stock, replenished supplies, and monitored inventory to avoid shortages
- Assisted in training new team members, sharing best practices and operational knowledge
Retail Shop
Nisa local
11.2022 - 02.2024
- Updated product labelling and pricing to reflect discounts and offers
- Facilitated smooth store operations, performing daily opening and closing procedures such as store stocking, cashing up
- Managed daily administration process associated with sales, stock control and deliveries, ensuring all orders were progressed on time
- Created appealing merchandising displays to grow sales for groceries, increase product sales
- Monitored and reported suspicious activity to security officer to avoid theft
- Maintained knowledge of products and features to provide recommendations to customers
- Assisted customers with product selection and sales, recommending items to increase transaction value
Education
BACHLEOR OF COMMERCE - Accounting
GUJRAT UNIVERSITY
2023
Master of Business Administration - BUISNESS COMPUTING
Ravensbourne University London
Skills
- Exemplary customer service
- Service management
- Professionally presented
- Hospitality services
- Time management
- Problem-solving skills
- Cash Handling
Personal Information
Languages
English
Fluent
Hindi
Native
Gujrati
Native
Name & contact
Timeline
Team Leader
SUBWAY®Restaurants
06.2024 - 01.2025
Retail Shop
Nisa local
11.2022 - 02.2024
BACHLEOR OF COMMERCE - Accounting
GUJRAT UNIVERSITY
Master of Business Administration - BUISNESS COMPUTING
Ravensbourne University London
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