Summary
Work history
Education
Skills
Languages
Timeline
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KARAN THUMMAR

Harrow,GB

Summary

High-energy Hotel Receptionist equipped to meet guest needs with exceptional reservations management. Answers guest questions to explain room rates, policies and requirements. Offers unparalleled patron support to drive satisfaction and loyalty. Guest-focused hospitality team member dedicated to promoting services and maintaining high customer satisfaction.

Exceeds expectations for speed, knowledge and attention to detail. Friendly hotel reception professional with background in hospitality. Highly organised with great multitasking abilities to manage busy front-of-house services. Passionate and enthusiastic to deliver first-class customer care.

Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.

Seeking to leverage strong target achievement to progress within growing company. Dedicated student seeking flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support team.

Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations.

Work history

Hotel receptionist

BINORI
AHMEDABAD, GUJRAT
  • Achieved 5-star reviews by delivering outstanding customer service.
  • Handled customer payments and updated reservations .
  • Greeted guests and facilitated check-in and check-out procedures.
  • Submitted incident and activity reports to manager to inform future decision-making on policies.
  • Maintained clean, tidy reception areas, ensuring consistently positive first impressions.
  • Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.

Retail worker

Nisa local
East Ham, Newham
11.2023 - Current
  • Updated product labelling and pricing to reflect discounts and offers.
  • Facilitated smooth store operations, performing daily opening and closing procedures such as store stocking, cashing up.
  • Managed daily administration process associated with sales, stock control and deliveries, ensuring all orders were progressed on time.
  • Created appealing merchandising displays to grow sales for groceries, increase product sales.
  • Monitored and reported suspicious activity to security officer to avoid theft.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.

Education

BACHLEOR OF COMMERCE -

GUJRAT UNIVERSITY
INDIA

Master of Business Administration - BUISNESS ADMINISTRATION

Ravensbourne University London
London
11.2023 -

Skills

  • Exemplary customer service
  • Service management
  • Professionally presented
  • Hospitality services
  • Time management
  • Problem-solving skills
  • Cash Handling

Languages

English
Fluent

Timeline

Retail worker

Nisa local
11.2023 - Current

Master of Business Administration - BUISNESS ADMINISTRATION

Ravensbourne University London
11.2023 -

Hotel receptionist

BINORI

BACHLEOR OF COMMERCE -

GUJRAT UNIVERSITY

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KARAN THUMMAR