Karan Jand
London
Summary
Productive Food and Beverage Assistant with proven record of high-quality performance in fast-paced environments. Supports food service operations with adaptability and resourcefulness. Excellent attention to detail and superior time management skills.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Food & Beverage team member
T5 Operating Company Limited
London
10.2022 - Current
- Set tables, ensuring a clean and inviting environment for guests.
- Served top-quality dishes for customer satisfaction.
- Implemented efficient food delivery systems by developing a streamlined service process.
- Adhered strictly to food safety regulations; ensured safe preparation and handling practices.
- Trained new team members to maintain quality service standards.
- Managed cash transactions accurately at the end of each shift.
- Cleaned restaurant areas after closing hours, contributing to an immaculate workspace.
- Collaborated with kitchen staff for smooth operation during busy periods.
- Handled guest complaints, resulting in repeat business from satisfied customers.
- Stocked bar supplies, ensuring the availability of drinks during peak hours.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained clear communication with guests and kitchen staff for smooth service delivery.
- Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
- Organised ingredients for planned dishes and associated garnishes.
Front office receptionist
Tim Hortons
London
05.2022 - 09.2022
- Sorted mail daily, facilitating swift delivery of important correspondence.
- Assisted visitors with queries for improved customer service experience.
- Enhanced company image by providing courteous reception services to clients.
- Managed front office operations by maintaining a professional and welcoming environment.
- Submitted reports on time to ensure management was apprised of office activities.
- Greeted guests promptly upon arrival, fostering a friendly atmosphere.
Front office associate
Travelodge
London
11.2021 - 12.2021
- Coordinated with other departments, facilitated seamless service delivery.
- Delivered excellent hospitality by greeting all visitors warmly upon arrival at the premises.
- Managed front desk operations, ensured smooth running of daily tasks.
- Collaborated with housekeeping staff for efficient room allocation.
- Handled cash transactions accurately, maintained financial integrity at the desk.
- Facilitated early check-ins or late check-outs whenever possible to enhance guest experience.
- Assisted guests with luggage to their rooms for optimal satisfaction.
- Supported staff with administrative needs for photocopying, faxing and filing.
Education
Master of Science - International Business Management
University of East London
London 09.2021 - 09.2022
Bachelor of Science - Hospitality & Hotel Administration
Chandigarh Group of Colleges
India 08.2014 - 05.2017
Skills
- Order taking efficiency
- Silver service training
- Time management proficiency
- Table setting techniques
- Table booking system operation
- Electronic ordering systems
- Multitasking under pressure
- Resolving complaints tactfully
- Buffet set-up experience
- Peak hour service excellence
- Proficient in english
- Handling difficult customers
- Culinary terminology
- Punctuality and time management
- Specialty coffee making
- Cash handling accuracy
- Training new staff
- Allergy awareness
- Menu knowledge
- Upselling techniques
Languages
English
Fluent
Hindi
Fluent
Punjabi
Native
Affiliations
- Watching cricket Foodie.
- Listening Bollywood songs
- Foodie
Accomplishments
- Secured 1st position in Hospitality Olympics in inter- college competition.
- Secured 3rd position in Napkin Folding Competition
Timeline
Food & Beverage team member
T5 Operating Company Limited
10.2022 - Current
Front office receptionist
Tim Hortons
05.2022 - 09.2022
Front office associate
Travelodge
11.2021 - 12.2021
Master of Science - International Business Management
University of East London
09.2021 - 09.2022
Bachelor of Science - Hospitality & Hotel Administration
Chandigarh Group of Colleges
08.2014 - 05.2017
Similar Profiles
Fahad Saleh AlmalkiFahad Saleh Almalki
Human Resources Administrator at Network Operating Company LimitedHuman Resources Administrator at Network Operating Company Limited
Angel DiazAngel Diaz
NA at Rhode Island Limited Liability Company, THIS OPERATING AGREEMENT of I15 SECURITY/TRANSPORTATION L.L.CNA at Rhode Island Limited Liability Company, THIS OPERATING AGREEMENT of I15 SECURITY/TRANSPORTATION L.L.C
Niharika ShindeNiharika Shinde
Meeting and Events Host at Grove T5 Limited- Hospitality & Estate managementMeeting and Events Host at Grove T5 Limited- Hospitality & Estate management