Summary
Work history
Education
Skills
Timeline
Generic

Karam Napawi

Kingston upon Thames, London,London

Summary

A professional with a strong foundation in customer service and public relations, demonstrating exceptional communication skills and the ability to remain calm under pressure. Adept at problem-solving and team building, with a proven track record in upselling and the ability to sell products and services effectively. Committed to thoroughness and attention to detail, leveraging initiative and maths knowledge to achieve organisational goals.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Work history

Engineer

USF Motors
Tolworth, Kingston upon Thames
06.2025 - 07.2025
  • Implemented energy-efficient solutions in building designs, promoting sustainability.
  • Delivered cost-effective solutions for complex engineering problems.
  • Minimised safety risks with thorough inspections and maintenance schedules.
  • Liaised with clients, understanding their needs and translating them into technical requirements.
  • Facilitated social activities, improved patient mood.
  • Participated actively in team meetings, contributing valuable insights based on customer interactions.
  • Educated customers about warranty policies for increased trust and loyalty.
  • Maintained communication with customers for updates on shipment status.

Education

GCSEs -

The Kingston Academy
Kingston upon Thames
09/2020 - 06/2025

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Public speaking
  • Team building
  • Public Relations
  • Upselling
  • customer service skills
  • the ability to work well with others
  • excellent verbal communication skills
  • to be thorough and pay attention to detail
  • patience and the ability to remain calm in stressful situations
  • the ability to sell products and services
  • the ability to use your initiative
  • maths knowledge

Timeline

Engineer

USF Motors
06.2025 - 07.2025

GCSEs -

The Kingston Academy
09/2020 - 06/2025
Karam Napawi