Karam Mann
London ,Middlesex
Summary
Professional with expertise in customer relationship management software and logistics, recognized for enhancing organizational efficiency and implementing effective problem-solving strategies. Proven ability to multitask and adapt under pressure while maintaining professionalism and courtesy. Proficient in Microsoft Office, focusing on workload prioritization and product knowledge to drive operational success.
Reliable and resourceful individual with highly relevant transferable skills in customer service and teamwork, coupled with strong communication abilities. Skilled in problem-solving and adaptability, crucial for supporting diverse tasks and ensuring smooth operations. Committed to contributing to positive and productive environment, driving successful outcomes.
Overview
2
2
years of professional experience
Work history
General assistant
Sainsbury's
Hayes, Hillingdon
11.2023 - Current
- Delivered top-quality customer service, achieving high levels of customer satisfaction.
- Coordinated deliveries with suppliers to ensure optimal stock levels.
- Managed minor repairs and maintenance tasks to enhance facility functionality.
- Assisted with inventory management to maintain efficient stock control.
- Arranged displays attractively, enticing customers into the shop.
- Maintained a clean, organised workspace to facilitate smooth operations.
- Handled complaints professionally, leading to swift problem resolution.
- Supported colleagues during peak hours, minimising customer dissatisfaction.
Education
Bachelor of Business Administration - Business management entrepreneurship
University of Westminster
London 09/2020 - 04/2024
A-Levels - Business and Finance
Uxbridge high school
London 09/2017 - 06/2020
GCSEs -
Uxbridge high school
LondonSkills
- Customer relationship management software
- Patience and courtesy
- Organizational efficiency
- Creative problem-solving
- Multitasking skills
- Adaptability
- Product knowledge
- Workload prioritization
- Microsoft Office proficiency
- Performance under pressure
- Logistics expertise
Affiliations
- Boxing and fitness
Languages
Punjabi
Fluent
Timeline
General assistant
Sainsbury's
11.2023 - Current
Bachelor of Business Administration - Business management entrepreneurship
University of Westminster
09/2020 - 04/2024
A-Levels - Business and Finance
Uxbridge high school
09/2017 - 06/2020
GCSEs -
Uxbridge high school
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