Kara Musgrove
Ludlow,Shropshire
Summary
I am a friendly and reliable individual with strong experience in customer service and retail environments. I enjoy helping customers, handling transactions, and keeping shop floors well organised and welcoming. I have excellent communication skills and work well both as part of a team and on my own. I am adaptable, hardworking, and able to stay organised in busy situations, always aiming to provide a positive experience for customers.
Overview
16
16
years of professional experience
Work history
Photographer, Assistant & Administrator
Self-Employed – Photography Business
Ludlow
01.2019 - 04.2026
- Provide customer support in person, via phone, and email
- Assist at weddings, ensuring a smooth and professional client experience
- Manage bookings, enquiries, and social media
- Handle administrative tasks including bookkeeping
- Excelled in capturing candid moments preserving authenticity of events and emotions.
Housekeeper (Team Role)
Holiday Lets
Craven Arms, Shropshire
01.2018 - 01.2019
- Maintained high cleanliness standards across luxury properties
- Worked efficiently as part of a team to meet tight turnaround times
- Completed deep cleaning tasks resulting in a germ-free environment.
- Used specialist chemicals and equipment to remove stains from carpets, curtains and furniture.
- Managed waste disposal effectively for a cleaner environment.
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
- Reported damages and breakages, promptly repairing items and arranging replacements.
Customer Assistant
Boots
Ludlow, Shropshire
01.2017 - 01.2018
- Delivered friendly and efficient service at the till
- Assisted customers with product queries and recommendations
- Replenished stock and maintained store presentation
- Supported deliveries and stock control
- Increased sales through suggestive selling techniques.
- Provided excellent customer service to ensure repeat business.
- Operated till systems smoothly, streamlining check-out process for customers.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
Customer Assistant
Primark
Folkestone, Kent
01.2010 - 01.2011
- Provided high standards of customer service in a fast-paced environment
- Supported merchandising, stock replenishment, and store recovery
- Assisted with promotions and visual displays
- Operated till systems smoothly, streamlining check-out process for customers.
- Collaborated efficiently with team members to maintain smooth store operations.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Handled cash and card payments with accuracy.
- Provided fast checkout service with high levels of customer care and transaction speed.
Education
O Levels & CSEs - English Language & Literature, Mathematics, Art & Home Economics
Ludlow CofE School
Ludlow, Shropshire /1975 - /1982
Skills
- Customer service & customer care
- Cash handling & till operation
- Stock replenishment & merchandising
- Communication & interpersonal skills
- Teamwork & independent working
- Organisation & time management
- Problem solving & adaptability
Additional Experience
Other roles held include school support work, administration, and retail, all of which strengthened my communication, organisation, and people skills.
Additional information
- Strong people skills developed through varied work and life experience
- Positive, approachable, and professional manner
- Flexible and dependable, with a strong work ethic
Timeline
Photographer, Assistant & Administrator
Self-Employed – Photography Business
01.2019 - 04.2026
Housekeeper (Team Role)
Holiday Lets
01.2018 - 01.2019
Customer Assistant
Boots
01.2017 - 01.2018
Customer Assistant
Primark
01.2010 - 01.2011
O Levels & CSEs - English Language & Literature, Mathematics, Art & Home Economics
Ludlow CofE School
/1975 - /1982