With over 20 years of experience in customer service and office administration, this professional excels in managing front desk operations and funeral arrangements with a calm demeanour and compassionate communication. Proficient in Microsoft Office, including Excel and Word, as well as IT and internet security, ensuring compliance with health and safety regulations. Demonstrates exceptional organisational skills, tact, diplomacy, and crisis handling abilities while maintaining computerised records and preparing legal documentation. Career goals include further enhancing expertise in bereavement support and multi-faith practices awareness to provide exceptional client-facing services.
100% questionnaire results for over three months in communication with clients, advice and support.
I like reading, documentaries, including crime and organisation. I like cooking, baking and planning menus. I would one day like to travel abroad to many different countries. I like the Cinema and watching movies.