Kara Carr
Grimsby,North East Lincolnshire
Summary
Experienced professional demonstrating strengths in accuracy, confidentiality and calm communication. Adapts to changing demands through careful record keeping, customer service and teamwork. Committed to bringing reliability, discretion and a patient-focused approach to future roles.
Overview
29
29
years of post-secondary education
27
27
years of professional experience
Work history
Dispenser
The Roxton Practice
Immingham, North East Lincolnshire
2014.06 - Current
- Dispensed appropriate quantities of medications as per prescription orders, avoiding any errors or over-dispensing . Labelling medication accurately, ensuring clear instructions for patients.
- Monitored inventory and purchased orders to maintain consistent stock. Storing them in line with temperature and security requirements.
- Checked expiry dates regularly, preventing administration of outdated drugs.
- Coordinated with healthcare professionals efficiently to ensure accurate communication about patient prescriptions. Clarifing any unclear dosage instructions with authorising doctors.
- Adhered to all regulatory standards for safe handling of medications, contributing towards a safer work environment. Cleaning equipment between use to avoid cross-contamination.
- Delivered high-quality customer service, enhancing overall pharmacy experience for customers.
- Processed prescriptions quickly for timely provision of medicines to patients.
- Ordered medication supplies on time to avoid inventory shortages.
- Ensured accuracy by double-checking prescriptions before dispensation.
- Answered questions and offered advice to inform patients regarding prescription orders.
Revenue officer
HMRC
Grimsby, North East Lincolnshire
2000.02 - 2014.05
- Assisted taxpayers with queries, improving customer service satisfaction levels.
- Validated taxpayer data; ensured accurate records are kept.
- Managed confidential taxpayer information, maintaining high level of trust and security.
- Interpreted complex tax regulations for clearer taxpayer understanding, boosting compliance rate.
- Facilitated inter-departmental collaborations; enhanced overall operational efficiency.
- Provided guidance and service on various financial problems in order to assist taxpayers' in resolving their tax issues.
- Remained calm and poised when communicating with difficult clients or in stressful situations.
Education
Buttercups Level 2 Dispensing Assistants - Dispensary
Buttercups
The Roxton Practice, Immingham, N.E. Lincolnshire 2014.06 - 2015.02
A-Levels - Photography
Grimsby Institute
Grimsby 2003.09 - 2005.07
A-Levels - Art
De Aston School
Market Rasen, Lincolnshire 1996.09 - 2018.07
NVQ Level 3 - Leisure and Tourism
De Aston School
Market Rasen, Lincolnshire 1996.09 - 1999.07
GCSEs - Including Maths and English
De Aston School
Market Rasen 1994.09 - 1996.07
Skills
- Drug dispensing via System One
- Understanding medical abbreviations
- General knowledge of drug interactions
- Updating the CD register and carrying out weekly checks
- Cashing up weekly
- Making up weekly or Monthly Blister packs, completing and up-dating MARS sheets
- Amending or adding new medication to patient records according to hospital letters
- Counting and checking scripts
- Issuing, monitoring and auditing Prostap injections
- Documenting commission from Appliance companies and VAT on Out of Date medication and PAs Scanning and filing daily wholesale invoices
- Trained and mentored new team members
- Product ordering and receiving directly with wholesalers, establishing best price, referring to the drug tariff and monthly concessions price list
- Contributing towards the review and updating of SOPs
- Using WebV, for results and printing of pathology forms etc
- Multitasking capability
Affiliations
- Photography.
- Reading
- Socialising with Friends and spending time with family.
Timeline
Dispenser
The Roxton Practice
2014.06 - Current
Buttercups Level 2 Dispensing Assistants - Dispensary
Buttercups
2014.06 - 2015.02
A-Levels - Photography
Grimsby Institute
2003.09 - 2005.07
Revenue officer
HMRC
2000.02 - 2014.05
A-Levels - Art
De Aston School
1996.09 - 2018.07
NVQ Level 3 - Leisure and Tourism
De Aston School
1996.09 - 1999.07
GCSEs - Including Maths and English
De Aston School
1994.09 - 1996.07