Kaori Ito

Team: NTT Communications cloud system

Languages: Python, Go

• Leading the development of a backend system to integrate/sync the partners' ticketing systems using their API (REST, SOAP)
• Implemented several functions - Filtering function by polices, User switch function for troubleshooting smoothly, Automatic Trello card creation tool for team
• Partner support and troubleshooting

Project: Product support - NEC Thin Client Solution using the platform software based on ESX/Windows Hyper-V

• Conducted training for product staffs of Korean branch
• Built many virtual environments with this product for a French business customer
• Product Inquiry Support

Project: Support NTT communications cloud system in UK

• Joined Headforwards Solutions who is outsourced part of NTT Communications cloud system to help their QA team
• Created Test designs and executed tests

Project: The major electronics manufacturer project who works on the public business system

Language: C++

• Implemented the File transfer system from the frontend to backend
• Implemented the report creation system
• Involved in the various phases such the Detail design, Programming design, development, execute Unit test, Integration test and User Acceptance test
• Created the manuals for the end users
• Supported the end users and troubleshooting