Kanwaljeetsingh Dhaliwal
Wembley,United Kingdom
Summary
Experienced professional with a strong background in food hygiene, inventory management, and quality assurance. Demonstrated expertise in process improvements, decision making, and staff supervision. Proven track record in recruitment and hiring, ensuring cleanliness standards are met consistently. Committed to enhancing operational efficiency and maintaining high-quality standards. Seeking opportunities to leverage skills in a dynamic environment focused on continuous improvement.
Quick-thinking with experience in leadership roles. Dynamic motivator with success at streamlining day to day operations with eyes on larger profit goals. Outstanding eye for detail and high standards of organisation.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Catering manager
Raaj Darbaar Ltd
Wembley, United Kingdom
10.2024 - Current
- Ensured client satisfaction by maintaining high standards in food quality and presentation.
- Developed seasonal menus for diverse events, leading to positive feedback.
- Enhanced team efficiency with consistent training programmes.
- Established strong relationships with vendors to ensure competitive pricing.
- Managed all aspects of kitchen operations, ensuring smooth workflow.
- Streamlined supply chain process for improved delivery timescales.
- Implemented effective waste management strategies, reducing overall costs.
- Reviewed customer feedback regularly, making necessary improvements in service quality.
- Supervised food preparation for events, assessing for quality, proper plating and portioning.
- Handled day-to-day scheduling, ordering food and planning events to support catering logistics.
- Responded to questions, complaints and concerns from guests during events.
- Designed catering packages to increase sales and customer experience.
- Worked with chefs to plan menus according to client needs and budgets.
- Enriched guest experiences by diplomatically managing complaints, proactively anticipating and resolving issues.
- Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
- Monitored restaurant performance to identify and implement improvement initiatives.
Team member
Pret A Manger
London, United Kingdom
11.2023 - 07.2024
- Improved team communication by organising weekly meetings.
- Facilitated customer relations for increased brand loyalty.
- Achieved efficient workflow with proper time management.
- Provided excellent customer service to enhance business reputation.
- Handled difficult customers, resulting in conflict resolution.
- Ensured workplace cleanliness with regular maintenance tasks.
- Displayed teamwork skills to improve overall productivity.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Delivered reliable customer service with attention to detail even under high pressure.
- Offered exceptional customer service with strong product knowledge.
- Remained flexible to cover shifts and work overtime as required.
- Helped to prepare and plate food orders for quick service.
- Completed opening and closing checklists to create welcoming store environment.
Education
Postgraduate Diploma - Artificial Intelligence
University of Surrey
Guildford 02.2023 - 05.2024
Master of Information Technology - Information Technology
University of Ballarat
Adelaide, South Australia 03.2012 - 11.2013
Skills
- Food Hygiene trained
- Inventorying knowledge
- Decision making
- Process improvements
- Recruitment and hiring
- Staff supervision
- Cleanliness
- Quality Assurance
Timeline
Catering manager
Raaj Darbaar Ltd
10.2024 - Current
Team member
Pret A Manger
11.2023 - 07.2024
Postgraduate Diploma - Artificial Intelligence
University of Surrey
02.2023 - 05.2024
Master of Information Technology - Information Technology
University of Ballarat
03.2012 - 11.2013
Similar Profiles
Arshiya SaleemArshiya Saleem
Kitchen Supervisor at Darbaar RestaurantKitchen Supervisor at Darbaar Restaurant
Laksh JainLaksh Jain
Assistant Manager Accounts at Raaj Khosla & Company Private LimitedAssistant Manager Accounts at Raaj Khosla & Company Private Limited
SHASHI BHANSHASHI BHAN
Front Office Associate at RAAJ BHAAVAN CLARKS INNFront Office Associate at RAAJ BHAAVAN CLARKS INN
Bitu Babu YadavBitu Babu Yadav
Warehouse Operative &Worker at WorkingWarehouse Operative &Worker at Working
Saniya AnjumSaniya Anjum
Financial analyst at PXP Services Private LimitedFinancial analyst at PXP Services Private Limited