KANE GRIFFIN

Key Account Manager at LexisNexis Risk Solutions, responsible for managing strategic enterprise accounts across the corporate markets. Focused on driving customer retention, revenue growth, and solution adoption through consultative engagement, executive stakeholder management, and a strong understanding of sanctions screening, due diligence, and compliance technologies.

• Manage and grow strategic customer relationships across trade compliance, sanctions screening, and risk intelligence solutions.
• Drive contract renewals, account retention, and revenue growth through consultative account management.
• Identify cross-sell and upsell opportunities across the LNRS portfolio, delivering value to existing customers and expanding solution adoption.
• Partner with clients to address compliance, due diligence, and screening challenges, aligning solutions to business objectives.
• Conduct executive-level stakeholder engagement, business reviews, and commercial negotiations.
• Collaborate with product, implementation, and support teams to ensure successful customer outcomes.
• Maintain accurate pipeline forecasting and account planning through Salesforce.
• Provide market and regulatory insights to help customers navigate evolving compliance requirements.
• Consistently exceed retention and growth targets while managing a portfolio of key enterprise accounts.

Delivered sustained revenue growth by managing key aviation industry accounts and identifying new business opportunities across the industry, primarily Oil & Gas companies. Worked closely with customers to understand business challenges and implement Cirium’s aviation data, analytics, and market intelligence solutions, building long-term relationships with senior stakeholders, whilst consistently exceeding commercial objectives.

Managed a portfolio of commercial real estate accounts at Estates Gazette, driving customer retention, revenue growth, and client engagement. Developed strong relationships with key stakeholders, identified cross-sell and upsell opportunities across data, events, and marketing solutions, and consistently delivered against commercial targets, achieving a 90% client retention rate and circle of excellence award.

Managed a portfolio of estate agency clients at Zoopla, focusing on new business development, customer retention and revenue growth. Built strong relationships with key stakeholders, helping clients maximise the value of Zoopla's digital property marketing and lead-generation solutions. Delivered consistent commercial success through consultative selling, account management, and a customer-centric approach.

Worked within the London residential property market at Keatons Estate Agents, supporting buyers, sellers and landlords through the sales process. Built strong client relationships, managed property enquiries and viewings, negotiated offers, and contributed to branch performance through proactive customer service, local market knowledge, and new business generation.