Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Additional Information
Timeline
BusinessAnalyst
Kanchan Valsangkar

Kanchan Valsangkar

Belfast

Summary

I am a multilingual, driven professional with diverse experience in business operations, customer service, and cross-cultural collaboration. Through my engineering education and hands-on roles, I have developed strong analytical, communication, and problem-solving skills.My experiences working internationally have allowed me to build my Japanese fluency and cultural understanding. I am adept at bridging language and cultural barriers to enable smooth business interactions and operations. I assisted Japanese employees in India, provided language training to local staff, and translated complex documents and presentations.I am dedicated to continuously improving processes and helping teams work collaboratively. I spearheaded production tracking and inventory control initiatives to boost efficiency up to 15% in fast-paced environments. I also take pride in maintaining high customer satisfaction through prompt issue resolution.Moving forward , I am seeking to leverage my technical foundation, business acumen, and skills in an operations or analytics role. I am passionate about streamlining processes, managing complex projects, and developing strong cross-functional relationships. My aim is to join a global, innovative company where I can add value through my diverse skillset while also actively learning and expanding my knowledge. With my international perspective, strong work ethic, and problem-solving attitude, I am confident I can thrive in analytical and collaborative roles in your organization. Ambitious Operations Manager with more than [Number] years of management experience in [Industry] industry. Applies strong analytical and critical thinking skills to solve complex operational problems.

Overview

4
4
years of professional experience
9
9
years of post-secondary education

Work history

Operational Specialist

IQVIA
07.2021 - 08.2022
  • Successfully get well acquainted with the new pharma field, learned and maintain good quality record
  • Accepted and completed other responsibilities rather than just processing, actively participated in other tasks
  • Migrated Japanese project (Otsuka) of Pharmacovigilance from China for IQVIA which resulted in reduction in cost of operations.Process Safety data according to applicable regulations, guidelines, Standard Operating procedures (SOPs) and project requirements
  • To perform Pharmacovigilance activities per project requirement including but not limited to, collecting and tracking incoming -Adverse Events(AE)/endpoint informationDetermining initial/update status of incoming events Database entryCoding AE and Products, writing narratives, Literature related activities as per internal/ project timelines .Ensure to meet quality standards per project requirements.Ensure to meet productivity and delivery standards per project requirements.Read and acknowledge all necessary IQVIA standard operating procedures (SOPs) and customer SOPs as required
  • Ensure all required training is executed in a timely fashion and documented
  • Work towards ensuring your individual training plan and training transcript are reconcilable.Creating, maintaining, and tracking cases as applicable to the project plan.Liaise with different functional team members, e.g
  • Project management, clinical, data Management
  • Health care professionals e.g
  • Investigators, medical monitors, site coordinators and designees to address project related issues.To mentor new teams members, if assigned by the Manager.Attend project team meetings and provide feedback to operations manager on any challenges/issues or successes
  • 100% compliance towards all people practices and processes to perform pharmacovigilance activities as per project requirements.Collecting and tracking incoming- Adverse Events (AE)

Plant Head Secretary

FIAT Automobiles
01.2021 - 06.2021
  • Managed all lines production data of everyday, arrangement of client meetings, handled PO's entry in SAP.Started preparing the file to maintain the record of production of cars in both shifts
  • Keep production track and line management
  • Client communication, meetings arrangements, PO track, entries in SAP , Workers present/absent data, support for smooth production .Control worker's absenteeism, Shift management.Salary credit management .

MD Secretary/ Purchaser

EKK Eagle
12.2019 - 09.2020
  • Managed schedule and arranged all meetings for Japanese Managing Director, coordinating with international clients and teamsHandled immigration formalities, documentation, and living arrangements for Japanese MD relocating to IndiaArranged guest accommodations, transportation, and hospitality services for visiting overseas clients and company partnersCoordinated and prepared all documentation for audit and certification processesPresented audit reports in Japanese language to officials and external auditorsServed as main liaison and translator between MD and local employees; provided Japanese language training to staff.Maintained FedEx account enabling international sample shipments to partner facilities globallyProvided administrative support to MD including correspondence, travel arrangements, expenses.Managed inventory and purchasing for manufacturing facility, overseeing stock levels and placing orders with international suppliersHandled purchase orders and procurement communication with vendors in Korea, China, France, Japan, and ThailandEnsured timely placement of purchase orders to maintain optimal production schedulesProvided purchasing support to Managing Director through booking travel, accommodations, and arrangements for visiting overseas clients and partnersDeveloped and maintained relationships with logistic partners to track international shipments and deliveriesSupported English-Japanese communication between Managing Director and international suppliers/clientsManaged FedEx account enabling efficient shipping of samples and products to partner facilities globallyConducted materials planning and demand forecasting to effectively plan and place purchase ordersDemonstrated ability to liaise with cross-functional global teams to ensure seamless purchasing operations.

Management Trainee

Enkei Wheels
03.2018 - 12.2018
  • Handled Japanese email correspondence and translated documents for manufacturing firm Enkei WheelsAssisted Japanese employees by providing English language support and cultural guidancePrepared presentations and delivered audits in Japanese to clients and officialsSupported HR team through administrative tasks like salary calculations, attendance tracking and canteen expensesShowcased ability to learn quickly and take on new responsibilities beyond core roleBuilt relationships with Japanese clients and employees through regular communication and language assistanceHelped implement audit preparation process through document collection and data analysisProvided basic Japanese language training to Indian colleagues to improve business interactionsActed as liaison between local and Japanese employees to enable smooth collaborationDemonstrated intercultural communication skills and mindset through working across language barriers.

Education

Master of Science - Management

Queen's University Belafst
United Kingdom
09.2022 - 09.2023

Bachelor of Business Administration - Engineering

Shivaji University
India
06.2013 - 06.2017

Diploma of Higher Education - Diploma in Electronic And Telecommunication

Shivaji University
06.2010 - 06.2013

Diploma of Higher Education - Japanese Language

Pune University
06.2020 - 06.2021

Skills

  • Data analysis and visualization
  • Statistical analysis and modeling
  • SQL/Database management
  • ETL (Extract, Transform, Load data)
  • Data mining/warehousing
  • Cross-functional collaboration
  • Relationship building with stakeholders
  • Clear and effective communication
  • Translating complex findings into action
  • Project planning and time management
  • Team leadership and mentoring
  • Vendor/client management
  • Structuring analysis plans
  • Synthesizing data insights
  • Data-driven decision making
  • Quantitative and qualitative research
  • Survey design and analysis
  • Business intelligence implementation
  • Trend analysis and forecasting

Languages

English
Advanced
Japanese
Intermediate
Hindi
Native
Marathi
Native

Accomplishments

  • Won university competition and was selected for a fully sponsored 2-week study tour to Japan in 2018. Gained cultural immersion and visited leading companies and organizations.
  • Selected by METI Pasona for a 3-month internship program in Osaka, Japan in 2019. 1 of 30 students chosen nationally for this prestigious government-funded internship.
  • Completed internship with Kyowa Technologies in Osaka, further honing Japanese language skills and gaining valuable work experience. Achieved [results or contributions].
  • Demonstrated academic excellence and Japanese language proficiency by being chosen for competitive, merit-based study abroad programs in Japan twice.
  • Represented university and country positively as an ambassador during the METI Pasona internship program in Japan.

Additional Information

  • Student Representative, Queen's University Belfast - Elected representative for MSc Management class. Liaised between students and faculty. Voiced student needs and concerns.
  • International Seminars - Attended seminars on topics like leadership, sustainability and social impact during masters program. Expanded global perspective.
  • Project Transition Lead, IQVIA - Led team that successfully transitioned key project from China to India office. Provided critical overtime support during launch.
  • University Event Host - Organized and hosted university events on climate change and sustainability attended by 50+ students.
  • Cultural Ambassador - Gave presentation on Indian culture and society to visiting Japanese business delegates. Received praise for improving intercultural understanding.
  • Volunteer, Local NGO - Contributed 10+ hours every month rescuing injured street animals and supporting rehabilitation efforts.

Timeline

Master of Science - Management

Queen's University Belafst
09.2022 - 09.2023

Operational Specialist

IQVIA
07.2021 - 08.2022

Plant Head Secretary

FIAT Automobiles
01.2021 - 06.2021

Diploma of Higher Education - Japanese Language

Pune University
06.2020 - 06.2021

MD Secretary/ Purchaser

EKK Eagle
12.2019 - 09.2020

Management Trainee

Enkei Wheels
03.2018 - 12.2018

Bachelor of Business Administration - Engineering

Shivaji University
06.2013 - 06.2017

Diploma of Higher Education - Diploma in Electronic And Telecommunication

Shivaji University
06.2010 - 06.2013
Kanchan Valsangkar