Results-driven Senior Solutions Consultant with 20+ years of experience in the global telecommunications market. Proven track record of delivering high-value complex solutions in Customer Experience, Analytics, and Machine Learning to Tier 1 operators including Telenor, Reliance Jio, Docomo, T-Mobile Group, Telefonica, Ooredoo, Orange Group, and Vodafone Group. Consistently leads challenging projects, driving significant ROI through strategic focus on quality, value, and business outcomes. Adept at fostering strong client relationships and providing tailored solutions that enhance operational efficiency and customer satisfaction.
Team Leadership