Summary
Work history
Education
Skills
Languages
Work availability
Quote
Timeline
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kamsi ejiofor

London,united kingdom

Summary

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. Goal-focused Waitress well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximising patron turnover without sacrificing service. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Skilled Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work. Outgoing Waitress eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings [Number] years of fine dining experience.

Work history

Waitress

helens resturant
LONDON, london
04.2023 - Current
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

Education

GCSEs - health and social care and sciences

Royal Greenwich Trust School
London
01.2022 -

Skills

  • Strong communication
  • Extensive hospitality background
  • Efficient payment processing
  • Highly responsible and reliable
  • Food hygiene
  • Menu knowledge
  • Quality checking
  • Leadership

Languages

English
Fluent

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Reality is nothing but a collective hunch.
Lily Tomlin and Jane Wagner

Timeline

Waitress

helens resturant
04.2023 - Current

GCSEs - health and social care and sciences

Royal Greenwich Trust School
01.2022 -
kamsi ejiofor