Experienced and dedicated professional with a strong background in care management and person-centred planning, specialising in elderly support. Skilled in delivering personal care, medication administration, and food preparation, while maintaining accurate records and utilising care management software. Known for empathy, patience, and strong communication skills that build trust and enhance client well-being. Demonstrates leadership in managing cross-functional teams, driving business growth, and improving customer service. Proven ability in administrative tasks, recruitment, and developing client pipelines. Committed to advancing a healthcare career by creating effective, compassionate care solutions and fostering safe, supportive environments for individuals in need.