Kamruz Zaman
London, Right to work in the UK. https://www.linkedin.com/in/kamruz-zamanm,https://tree-stoat-ebc.notion.site/Kamruz-Zaman-32
Summary
Product leader with 10+ years of experience building and scaling digital platforms across public and private sectors. Proven track record of leading digital transformation initiatives, launching user-facing products, and delivering measurable impact through automation, data, and improved customer experience. Experienced in defining product strategy, owning roadmaps, and working cross-functionally with engineering, design, and data teams to deliver scalable, high-impact solutions. Strong focus on turning complex operational challenges into simple, user-centric products.
Overview
13
13
years of professional experience
Work History
Principal-Level Product Manager | Digital
Cycling UK
London
02.2022 - Current
- Led a £2.5M digital transformation programme, defining product strategy, and delivering scalable digital services for end users.
- Transformed manual public services into digital-first, user-facing products, improving accessibility and service delivery.
- Built data platforms and dashboards (SQL, Tableau), enabling real-time tracking of product adoption, performance, and user engagement.
- Delivered AI/ML-driven analytics solutions, improving forecasting accuracy and reducing manual reporting time by 40%.
- Managed cross-functional teams across engineering, data, and operations, driving alignment and delivery at scale.
- Introduced Agile practices, improving team delivery efficiency by 25%.
Product Manager (Strategy & Digital Transformation
Luton Council
Luton
02.2017 - 01.2022
Managed a portfolio of digital transformation initiatives focused on improving operational efficiency, service delivery, and user engagement.
- Led a £2.5M digital transformation programme, translating business objectives into product roadmaps and scalable digital services.
- Designed and implemented SQL and Tableau dashboards enabling real-time monitoring of adoption, product performance, and customer satisfaction.
- Delivered AI-driven analytics and reporting capabilities that improved forecasting accuracy and reduced manual reporting time by 40%.
- Managed cross-functional delivery teams and coordinated stakeholders across technical, operational, and leadership groups.
- Implemented Agile delivery processes improving sprint efficiency by 25% across multiple teams.
- Mentored team members and supported capability development within digital and product teams.
Product Manager – Digital Platforms
Northgate Public Services
London
01.2013 - 01.2017
- Led product development and platform modernisation initiatives, transforming legacy systems into scalable digital products
- Delivered two large-scale transformation programmes (£3M), improving system performance and operational efficiency
- Defined product vision, roadmap, and requirements for enterprise communication and platform products
- Managed cross-functional teams across engineering, UX, and business stakeholders
- Introduced structured product governance and performance tracking, improving decision-making and delivery outcomes
Education
IBM A.I/Machine Learning , in progress
Coursera
London2026
Project Management Professional PMP
Coursera
London2024
Bachelor of Science - Biochemistry/Biology
London Metropolitan University
London2001
Skills
Product & Strategy
- Product Strategy & Roadmapping
- 0→1 Product Development
- Digital Transformation
- Customer Experience Design
Data & Technology
- Data Analytics (SQL, Tableau, Power BI)
- Machine Learning Product Integration
- Experimentation & A/B Testing
Leadership
- Cross-Functional Leadership
- Stakeholder Management
- Agile Delivery
Accomplishments
Key Achievements
- Increased product adoption by 25% through data-driven insights and improved user engagement strategies
- Reduced operational workload by 30% by launching self-service and automation-driven product features
- Delivered AI-enabled analytics solutions reducing manual reporting by 40% and improving decision-making
- Led cross-functional Agile transformation improving delivery efficiency by 25%
Additional Information
Product Initiatives:
- Led digital transformation of manual service workflows into self-service products, reducing processing time and improving user experience
- Delivered AI/ML-enabled analytics platform improving forecasting and operational decision-making
- Built data-driven dashboards improving product visibility, adoption tracking, and performance optimisation
Timeline
Principal-Level Product Manager | Digital
Cycling UK
02.2022 - Current
Product Manager (Strategy & Digital Transformation
Luton Council
02.2017 - 01.2022
Product Manager – Digital Platforms
Northgate Public Services
01.2013 - 01.2017
IBM A.I/Machine Learning , in progress
Coursera
Project Management Professional PMP
Coursera
Bachelor of Science - Biochemistry/Biology
London Metropolitan University