I have experience in multiple industries including food hospitality, security, youthwork, warehouse and sales. I am committed to delivering exceptional results through resilience, persistence, and a focus on continuous improvement.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Team Member
Hop Vietnamese
, Manchester
07.2025 - Current
Achieved high levels of customer satisfaction through outstanding service in a dynamic restaurant atmosphere.
Enhanced dining experiences by efficiently managing order taking and food serving.
Ensured a spotless and well-organised dining area, contributing to positive customer impressions.
Delivered exceptional results by working collaboratively with team to meet service goals.
Optimised kitchen operations by effectively supporting food preparation and timely deliveries.
SIA Door Supervisor
Showsec
, Manchester
05.2025 - 12.2025
Managed access points and verified guest credentials for various events.
Monitored crowd behavior and ensured safety during high-profile events.
Resolved conflicts and de-escalated disruptive situations.
Patrolled venues to identify security risks and prevent incidents.
Provided excellent customer service while maintaining security standards.
Assistant instructor
Highfly YCO
03.2024 - 07.2025
As a sessional worker I helped provide physical and academic support for young children and teens.
Provided one on one tutoring and group sessions to support physical and academic growth.
Created tailored fitness programs for students.
Followed safety guidelines to ensure a safe and inclusive environment for all participants.
Collaborated with colleagues to coordinate activities.
Setting up stalls for events and being responsible for opening and closing the premises as a key holder.
Warehouse operative
Footasylum
11.2024 - 01.2025
Conducted various tasks to maintain a tidy work environment.
Assisted in achieving set targets by completing assigned duties.
Assembled and packed stock and boxes efficiently.
Loaded boxes onto pallets and organised them with pump trucks for delivery.
Cleaned shop floor and checked stock locations for misplaced items.
Sales representative
Sales crowd
07.2024 - 07.2024
Identified customer needs and recommended suitable products or services to enhance satisfaction.
Collaborated with team members to foster positive customer relationships.
Assisted in providing support to potential and existing customers.
Education
GCSE OR EQUIVALENT - Maths (7), English Lamguage (7), English Literature (7), Combined Science (76), Engineering (L2M)
Senior Team Member (Promoted from Team Member) KYC Analyst at JP Morgan Chase & Co.Senior Team Member (Promoted from Team Member) KYC Analyst at JP Morgan Chase & Co.