Kamile Jokubaviciute

· Assistant General Manager (June 2024 - November 2024)

· Supervisor (July 2023 - June 2024)

· Level 2 food and hygiene.

· Fire Warden

· Emergency First Aid

• Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
• Implemented employee training programmes that improved service delivery.
• Streamlined back-of-house systems and documentation for safety and compliance.
• Achieved customer satisfaction with regular feedback and improvement sessions.
• Introduced effective cost control measures, reducing unnecessary expenses.
• Achieved 4/5 rating in EHO inspection following thorough preparation.
• Established a style guide ensuring brand consistency across all customer interactions.
• Collaborated with the Kitchen and Head Chef to produce new menus and weekly specials.

• Cocktail and bar service.
• Maintained clean and organised dining area for customer comfort.
• Developed and maintained rapport with regular and new customers to ensure a personalised and comfortable service.
• Ensured compliance with hygiene standards through routine cleaning tasks.
• Resolved customer complaints efficiently, maintaining a positive dining atmosphere.

• Delivered exceptional customer service while managing food and drink service.
• Ensured compliance with health and safety regulations within venue.
• Performed cash and card transactions efficiently on rotating systems.
• Counted and recorded cash flow accurately for financial reporting.
• Acted as key holder, maintaining security protocols.
• Conducted thorough cleaning of venue to uphold hygiene standards.
• Managed all aspects of cocktail bar operations effectively.