KAMILA WASILEWSKA
London
Summary
Learning & Development professional with operations experience, skilled in designing engaging training programmes, coaching future leaders, and embedding a culture of learning. Committed to developing talent and driving business results..
Overview
11
11
years of professional experience
1
1
Certification
Work history
Learning & Development Manager
Ottolenghi
London
2025.01 - Current
- Built the L&D function from the ground up, aligning learning strategy with business needs, shaping company culture, and managing the budget to maximise impact.
- Designed and implemented a structured new starter journey and role-specific training plans, improving onboarding consistency and time to competence.
- Designed structured career pathways and a leadership development programme, supporting internal progression and leadership capability.
- Launched AllGravy, a company-wide training and engagement platform with induction, onboarding, and cross-training, achieving 96% on-time onboarding completion and 98% adoption.
- Migrated compliance training to the LMS platform, saving £60k and boosting completion rates by 30%.
- Collaborated with Operations and HR teams to ensure the L&D strategy is aligned with the wider talent management strategy.
Area Manager/ Training Manager
Albion & East
London, UK
2021.03 - Current
- Designed and delivered engaging, bespoke training programmes and e-learning courses (classroom and on-the-job), aligned to business goals.
- Streamlined induction and onboarding, creating training manuals, multimedia aids, and company documentation, improving consistency and staff retention.
- Analysed training needs at individual, team, and organisational levels, and provided HR support to line managers on performance management, conflict resolution, and compliance.
- Managed operations for a multi-concept bar-restaurant, coaching team leaders to deliver operational excellence and meet performance targets.
- Oversaw the opening of 5 venues, leading pre-opening and ongoing training, recruitment, venue-specific policies, and management support.
- Implemented H&S strategy across sites, including audits and training, embedding safety and compliance.
- Set and monitored GP and labour targets, supporting GMs to implement cost-control strategies and optimise stock, sales, and expenses.
Opening General Manager/ Multisite General Manager
Albion & East
London, UK
2017.10 - 2024.12
- Successfully managed the opening of 4 new venues from start to finish.
- Developed high-potential employees, increasing internal promotions to management roles.
- Managed day-to-day operations across multiple venues, balancing performance, engagement, and standards.
- Oversaw financial performance, implementing cost-control strategies.
Operations Manager
Red Dog Saloon
London, UK
2015.05 - 2017.08
- Responsible for all aspects of smooth-running operations of 7 venues across UK with 150+ employees.
- Successfully opened 5 new restaurants, including recruitment, onboarding, and supporting training of new teams.
Education
Business Management College
Warsaw- Poland 09/2009 - 06/2012
Skills
- Leadership & talent development
- Staff coaching & mentoring
- Training design & delivery
- LMS management & bespoke e-learning course creation
- Employee engagement
- Performance management
- Budget, P&L & cost control
- Stakeholder collaboration
- Change management
- Multi-site operations management
- External partner management
Languages
English
Advanced
Polish
Native
Certification
- Mental health first aid
- Personal licence
- First aid
- Fire warden
- Food Safety Level 3
References
References available upon request.
Timeline
Learning & Development Manager
Ottolenghi
2025.01 - Current
Area Manager/ Training Manager
Albion & East
2021.03 - Current
Opening General Manager/ Multisite General Manager
Albion & East
2017.10 - 2024.12
Operations Manager
Red Dog Saloon
2015.05 - 2017.08
Business Management College
09/2009 - 06/2012