KAMILA MIZAK
London
Summary
Dynamic professional with a robust skill set in customer experience and communication, adept at dispute resolution and fostering client relationships. Demonstrates meticulous attention to detail, ensuring accuracy in transactions and compliance documentation. Possesses strong regulatory compliance awareness, particularly in financial crime regulations and risk mitigation strategies. Proven leadership capabilities, having led teams to high performance in both professional and extracurricular settings. Thrives in dynamic environments, quickly adapting to new tools and systems while collaborating effectively across diverse teams. Skilled problem solver with technical proficiency in Microsoft Office Suite, POS systems, and CRM software. Fluent/native Polish speaker with basic Spanish language skills, holding a full clean driving licence.
Overview
5
5
years of professional experience
Work history
Sales
Rolex
London
2026.02 - Current
Digital Sales Manager
eXalt
London
2025.07 - 2025.11
- Identified client needs, developed tailored value propositions, and applied consultative sales approaches to build long-term partnerships.
- Built knowledge of capital markets IT solutions, including trading platforms, risk management systems, and compliance tools.
- Acquired and managed key accounts across investment banks, asset managers, and financial institutions.
- Oversaw end-to-end sales cycle management: prospecting, pipeline development, proposals, negotiations, and closing deals.
- Contributed to revenue forecasting and pipeline development through structured monitoring and reporting.
- Engaged with senior stakeholders and C-level executives to position IT consultancy services as growth enablers.
- Used CRM and digital sales tools to track opportunities and analyze client data.
- Supported negotiations and contract management, ensuring mutually beneficial agreements.
Court Coverer (Team Captain)
The Championships, Wimbledon
London
2022.05 - 2025.07
- Led a team to ensure smooth court operations under strict time pressures.
- Coordinated with security and VIP management to ensure seamless event operations.
- Seasonal Recurring Role
Hostess
Harrods
London
2024.11 - 2025.06
- Managed high-value client interactions with discretion and professionalism, ensuring a positive customer experience.
- Accurately handled financial transactions, ensuring no discrepancies and maintaining compliance with strict cash-handling procedures.
- Assisted in resolving customer concerns efficiently, contributing to service excellence and repeat business.
Hostess/Waitress
Harrods Social by Jason Atherton
London
2022.12 - 2023.09
- Greeted customers in a friendly and professional manner.
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
- Operated cash register, credit card machine, and all other electronic equipment accurately.
- Processed transactions accurately and efficiently.
Financial Analyst Intern
DFA Accounting Ltd
London
2022.09 - 2022.09
- Conducted financial analysis and supported compliance with regulatory standards.
- Maintained records of transactions, highlighting discrepancies and risks.
- Produced analytical reports to inform decision-making.
Sales Associate
Zara
London
2021.06 - 2021.09
- Worked toward achieving individual and team sales goals through upselling and promotion.
- Promoted store campaigns and recommended products tailored to customer needs.
- Assisted with visual merchandising and stock organisation to boost sales.
Education
MSc - Management
Durham University, Durham Business School
Durham 09/2023 - 09/2024
BSc - Social Policy
University of Bristol, Faculty of Social Sciences and Law
Bristol 09/2019 - 07/2022
Skills
- Customer Experience & Communication – Strong interpersonal skills, dispute resolution, and building client relationships
- Attention to Detail – Ensuring accuracy in transactions, compliance documentation, and reporting
- Regulatory Compliance Awareness – Familiar with financial crime regulations and risk mitigation strategies
- Teamwork & Collaboration – Experienced in working across diverse teams and high-pressure environments
- Leadership – Led teams in both professional and extracurricular contexts, ensuring high performance
- Adaptability – Quick to learn new tools, systems, and processes, thriving in dynamic settings
- Problem Solving – Skilled at identifying issues and developing effective solutions
- Technical – Microsoft Office Suite, POS systems, CRM software
Languages
English
Native
Spanish
Beginner
Polish
Native
Interests
Tennis, skiing, global capital markets, fashion, and global cultures.
Extracurricular Activities & Volunteering
Bronze Duke of Edinburgh Award | 2016
Timeline
Sales
Rolex
2026.02 - Current
Digital Sales Manager
eXalt
2025.07 - 2025.11
Hostess
Harrods
2024.11 - 2025.06
Hostess/Waitress
Harrods Social by Jason Atherton
2022.12 - 2023.09
Financial Analyst Intern
DFA Accounting Ltd
2022.09 - 2022.09
Court Coverer (Team Captain)
The Championships, Wimbledon
2022.05 - 2025.07
Sales Associate
Zara
2021.06 - 2021.09
MSc - Management
Durham University, Durham Business School
09/2023 - 09/2024
BSc - Social Policy
University of Bristol, Faculty of Social Sciences and Law
09/2019 - 07/2022