Summary
Overview
Work History
Education
Skills
Websites
Courses Training Certificates
Languages
Activities
Software
Timeline
Generic

KAMIL MALINOWSKI

GLOUCESTER

Summary

Accomplished Credit Controller focused on improving department productivity and streamlining processes for efficiency. Resourceful and skilled professional with a quality-minded and customer-driven approach.

Overview

14
14
years of professional experience
2
2
Languages

Work History

Credit Controller

DENTONS
02.2021
  • Actively pursuing payment from delinquent debtors (ensuring at least a 5% growth in collections annually) - Providing assistance to the team and department in achieving team and company goals - Ensuring service delivery aligns with established controls, policies, and procedures - Handling and supervising credit disputes both domestically and internationally - Aiding with daily banking activities and recognizing payments (BOT / Elite) - Presenting aging debtor reports and cash flow projections to senior management (ARCS)

Telematics Representative

WebEye
02.2020 - 10.2020
  • Implementing sales strategies with a 3% quarterly growth rate. - Preparing comprehensive reports on a weekly and monthly basis for both clients and management. - Ensuring pricing strategies are in line with overall business objectives and market positioning. - Managing customer inquiries and resolving queries effectively. - Concentrating on B2B relationships, fostering long-term partnerships, delivering tailored solutions, and delivering outstanding post-sales support.

Senior Support

Leonard Cheshire
10.2017 - 01.2020
  • Develop a structured intake process to gather comprehensive information about new clients. - Train staff to provide high-quality service that meets or exceeds industry standards. - Pursue professional development opportunities, such as workshops, courses, or certifications. - Prioritize safety by conducting risk assessments and implementing appropriate safety protocols. - Practice active listening and empathy to build trust and understanding.

Customer Advisor

Volvo
03.2017 - 09.2017
  • Use a variety of methods to generate leads, including social media, networking events, referrals, and cold calling. - Prepare and deliver effective product demonstrations - Train to recognize opportunities for upselling and cross-selling - Ensure that each stage of the process is customer-centric, focusing on creating a positive experience. - Respect the brand's values and guidelines in your sales approach and customer service.

Development Manager

IPF PROVIDENT
03.2014 - 10.2016
  • Monitor individual and team performance against targets and provide regular feedback. - Develop a recruitment strategy that targets candidates with the necessary qualifications - Identify opportunities for growth within the sales area, such as new market segments - Build strong relationships with existing clients by providing exceptional service and regular communication - Oversee the process of cash collection, ensuring that it is efficient and that receivables are managed effectively
  • (ensuring a 5% growth in collections annually)

Finance & Sales Specialist

Raiffesien Polbank Bank/Credit Agricole Bank
08.2012 - 03.2014
  • Oversee daily operations to ensure the facility runs smoothly and efficiently. - Establish a rigorous process for document verification to ensure all information is accurate and complete. - Tailor sales approach to the needs and financial goals of each customer. - Conduct thorough market research to identify gaps and opportunities for unique products. - Keep regular contact with clients through various channels, such as emails, phone calls, and in-person meetings - Implement effective sales techniques that focus on the benefits and features- Sale products for customers - Develop and execute a strategy for new business development, including identifying target markets and potential leads.

Team Leader

ACH London
04.2007 - 09.2009
  • Implement administrative systems, processes, and best practices to manage facility operations effectively. - Delegate tasks effectively, considering the strengths and capabilities of each team member - Offer assistance and guidance when needed and encourage team members to do the same for one another. - Respond promptly and take appropriate action to resolve issues to the customer's or employee's satisfaction.

Education

Master of Business and Administration -

University of Finance and Management
01.2015

Postgraduate studies / Strategic Management of Human Resources -

University of Natural Sciences and Humanities
01.2014

Bachelor's degree / European Security -

University of Natural Sciences and Humanities
01.2012

Certificate of competence / Technician of administration -

Postsecondary management study "NOVUM"
01.2012

ESOL -

Trinity College London
01.2009

mathematics - information technology profile -

High School
01.2006

Skills

  • Risk evaluations
  • Deadline Oriented Approach
  • Advanced Excel knowledge
  • Account Reconciliation Proficiency

Courses Training Certificates

  • Sales Training
  • Team Management
  • CRM, databases, Elite, ARCS, MS Office
  • NVQ in Health and Social Care
  • Product Training
  • Quality, risk, safety
  • Negotiations, time management
  • Customer satisfaction
  • Business development

Languages

English

Activities

  • Psychology
  • Music
  • Photography
  • Sports
  • Traveling
  • Law
  • Finance
  • Latest technology

Software

Office

Timeline

Credit Controller

DENTONS
02.2021

Telematics Representative

WebEye
02.2020 - 10.2020

Senior Support

Leonard Cheshire
10.2017 - 01.2020

Customer Advisor

Volvo
03.2017 - 09.2017

Development Manager

IPF PROVIDENT
03.2014 - 10.2016

Finance & Sales Specialist

Raiffesien Polbank Bank/Credit Agricole Bank
08.2012 - 03.2014

Team Leader

ACH London
04.2007 - 09.2009

Master of Business and Administration -

University of Finance and Management

Postgraduate studies / Strategic Management of Human Resources -

University of Natural Sciences and Humanities

Bachelor's degree / European Security -

University of Natural Sciences and Humanities

Certificate of competence / Technician of administration -

Postsecondary management study "NOVUM"

ESOL -

Trinity College London

mathematics - information technology profile -

High School

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