Kamil Jankowski
Aldershot,Hampshire
Summary
Hospitality professional with 5+ years of experience in front of house, back of house, kitchen and events with focus on enhancing customer experiences and ensuring smooth daily operations. Detail-orientated and able to learn new tasks quickly and effectively. Committed to maintaining high standards of service and contributing to team success.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work history
Front of house team member
Holiday Inn
Farnborough, Hampshire
10.2023 - 07.2025
- Engaged guests professionally and courteously in a high-pressure corporate environment.
- Held a high standard of cleanliness to ensure customer satisfaction as well as following health and safety regulations.
- Managed bar & restaurant stock levels daily to prevent shortage during service hours.
- Handled payments efficiently and securely, ensuring accuracy in end-of-day cash-ups.
- Demonstrated good knowledge of beverages/food on our menu to help guests with difficult choices, whilst upselling whenever possible.
- Arranged function rooms for various events such as; weddings, parties, wakes, meetings, all to a high degree of elegance and symmetry.
Commis chef
Holiday Inn
Farnborough, Hampshire
02.2020 - 10.2023
- Contributed in preparation of exceptional dishes for events spanning intimate wedding tastings to large-scale 3-course dinners for over 300 guests.
- Ensured highest hygiene standards for safe food preparation, enhancing customer satisfaction.
- Conducted thorough stock rotation and verification of kitchen stations and fridges daily to maintain quality food stock.
- Provided support to senior chefs and addressed challenges at peak dining hours.
- Prepared meats, fish and vegetables to support line cooking in fast-paced environment.
- Resolved customer disputes through effective communication with front of house staff.
Education
Diploma of Higher Education - Food and beverage diploma
Farnborough College of Technology
Farnborough, Hampshire 09.2019 - 08.2020
NVQ Level 1 - Food and beverage diploma
Farnborough College of Technology
Farnborough 09.2019 - 07.2020
Skills
- Up-selling techniques
- Event planning
- Complaint handling
- Keen eye for detail
- Fire safety & basic first aid trained
- Conflict resolution
- Mathematical proficiency
- World cuisine knowledge
Timeline
Front of house team member
Holiday Inn
10.2023 - 07.2025
Commis chef
Holiday Inn
02.2020 - 10.2023
Diploma of Higher Education - Food and beverage diploma
Farnborough College of Technology
09.2019 - 08.2020
NVQ Level 1 - Food and beverage diploma
Farnborough College of Technology
09.2019 - 07.2020