Summary
Overview
Work history
Timeline
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Kamil Dawidowicz

Newton Aycliffe,England

Summary

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

14
14
years of professional experience

Work history

Team leader supervisor

Co-op Food
Ferryhill, Durham
01.2024 - Current
  • Improved customer satisfaction through close collaboration with the team.
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Encouraged open communication, fostering a positive work culture.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Delegated tasks to make best use of individuals' skills.
  • Followed opening, closing and shift changeover procedures for seamless operations.
  • Monitored health and safety measures for guaranteed compliance.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Maintained over 50 online orders per day

Team leader supervisor

Nike Chelsea FC Megastore
London
04.2019 - 12.2022
  • Progressed to Team Leader position within 3 years working at company.
  • Managed team of over 50 people.
  • Recruited, trained and developed high numbers of team members.
  • Led performance reviews and tailored employee feedback to facilitate professional development.
  • Responsible for new starters inductions and structured training plan during probation period.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency. Leading morning huddles.
  • Fostered positive employee relationships through communication, training and coaching. Leading staff well-being meetings.
  • Demonstrated sales strategies and customer service best practices to enhance team performance.
  • Resolved employee relations issues.
  • Leading investigations and assisting in disciplinary hearings.
  • Attending weekly trade meetings, match day safety operation meetings and presenting on monthly Chelsea FC company induction.
  • Overseeing and maintaining business commerciality in between match days and club's events. That's including all branches: main Megastore, Stamford Gate match day store, Kingsmeadow Chelsea Women merchandise and mobile units.
  • Overseeing match day safety by controlling store traffic and working closely with security department.
  • Streamlined processes to achieve efficiencies and cost savings.
  • Analysed Key Performance Indicator (KPI) data to identify trends and achieve team goals.
  • Inspected completed orders for club players and VIP's verifying against quality standards.
  • Followed health and safety standards on daily basis. Prepared and run all responsibilities for yearly health and safety audit.
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
  • Diagnosed and repaired process and machinery faults. Working closely with IT and facility departments.

Sales advisor

Nike Chelsea FC Megastore
London
06.2016 - 04.2019
  • Responsible for each department in store and its commerciality.
  • Experienced leader of extremely busy shirt printing department.
  • Improving store takings working on daily KPI's with management.
  • Providing highest level of customer service such as private shopping and orders for Chelsea FC players and VIP's.
  • Undertaking and preparing stock take.
  • Maintaining creative visual merchandising.
  • Setting up stock levels, processing deliveries and maintaining back of house areas.
  • Cashing up tills
  • Training and helping new members of staff in all areas of business.

Back of House Supervisor

G-Star Raw
London, Oxford Street
06.2015 - 06.2016
  • Trained product specialist.
  • Dealing with online orders, phone enquiries and customer complaints.
  • Influencing front of house commerciality based on weekly stock sales.
  • Responsible for inter-stores stock transfers.
  • Preparing logistics for seasonal sales.
  • Preparing and running stock take.
  • Training new members of team.

Back of House Manager

Warehouse Fashion
London Oxford Street and Westfield's
11.2013 - 06.2015
  • Managing three stock rooms for all flagship stores in London.
  • Training, developing and leading stock room teams.
  • Controlling stock levels.
  • Preparing weekly sales reports and reacting commercially.
  • Dealing with online enquires and customer complaints.
  • Managing large deliveries and inter-stores transfers on daily basis.
  • Preparing and improving seasonal sales.

Sales Advisor

Nike
Olsztyn, Poland
06.2012 - 10.2013
  • Delivering excellent customer service via in depth product knowledge for all departments. Specialised in football, running and sportswear sections.
  • Working on increasing KPI's.
  • Assuring high standards on shop floor and stock room.


Sales Assistant

Jane Norman
London, Oxford Street
08.2011 - 04.2012
  • Maintaining and improving company's reputation to help manager to ensure that maximum sales are achieved by showing confidence and dealing with customers.
  • Show initiative in performing established job tasks without external prompting from management
  • Responsible for tills, shop floor replenishment and stock loss prevention.

Timeline

Team leader supervisor

Co-op Food
01.2024 - Current

Team leader supervisor

Nike Chelsea FC Megastore
04.2019 - 12.2022

Sales advisor

Nike Chelsea FC Megastore
06.2016 - 04.2019

Back of House Supervisor

G-Star Raw
06.2015 - 06.2016

Back of House Manager

Warehouse Fashion
11.2013 - 06.2015

Sales Advisor

Nike
06.2012 - 10.2013

Sales Assistant

Jane Norman
08.2011 - 04.2012

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Kamil Dawidowicz