Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
KA MAN OR

KA MAN OR

Manchester

Summary

Experienced administrative professional with strong organizational skills and proficiency in computerized systems. Demonstrates excellent communication, customer service, and problem-solving abilities, consistently delivering effective collaboration in team environments. Multilingual in English, Cantonese, and Mandarin, facilitating cross-cultural communication and enhancing service delivery. Known for a strong work ethic and dedication to continuous growth and learning, always seeking opportunities to expand expertise while maintaining reliable and consistent performance.

Overview

9
9
years of professional experience

Work History

Office Administrator

MyRecruit
09.2024 - 01.2025
  • Answered landline phone calls from candidates and responded to queries with professionalism.
  • Input candidates' registration packs onto our database.
  • Performed right to work checks on new workers.
  • Maintained general administrative duties, including data entry, filing, and scanning documents.
  • Conducted inductions for new workers to ensure a smooth onboarding process.
  • Sourced candidates for clients, primarily in warehouse and manufacturing roles, by reviewing resumes and applications.

Educator

lululemon
10.2022 - 04.2024
  • Provided tailored product education to customers, enhancing their understanding of apparel and brand philosophy.
  • Assisted customers in selecting suitable products by effectively communicating features and benefits.
  • Collaborated with the Visual Merchandising team to create inviting store displays.
  • Maintained high standards of customer service, contributing to store sales performance.
  • Worked with management to implement sales strategies and improve guest engagement.
  • Utilised strong communication skills to build rapport and address customer enquiries effectively.

Social Impact Intern

theDesk
06.2022 - 08.2022
  • Worked productively with cross-functional team members to achieve common project goals.
  • Showed initiative and willingness to take on new challenges, including leading project called 'Rising Culture' to explore and investigate Hong Kong's local culture and emerging trends.
  • Managed time effectively to meet project deadlines, maintaining schedules for timely completion of key milestones.
  • Filmed, edited and conducted extensive research to support 'Rising Culture' project.
  • Presented findings and recommendations from 'Rising Culture' project to department heads, demonstrating strong communication and presentation skills.
  • Collaborated with project teams to regularly review and update project schedules to ensure timely delivery.

Data Entry Clerk

KBQuest
06.2018 - 07.2018
  • Corrected data entry errors to prevent duplication or data degradation.
  • Transferred data from paper formats into database systems using keyboards, data recorders and optical scanners.
  • Verified accuracy of information and sorted information of documents for computer entry.
  • Updated office databases and records with accurate, current information.
  • Organised, sorted and verified input data against original documents.

Private Tutor for Primary School Students

Freelance
06.2016 - 07.2017
  • Taught key concepts and skills to prepare students for exams, adapting approaches to individual learning styles for optimal progression.
  • Helped students develop effective study habits, boosting confidence and comprehension.
  • Provided constructive feedback to identify improvement areas.
  • Designed personalised learning plans tailored to each student's needs.
  • Supported students in overcoming obstacles to their educational progress.

Education

Bachelor of Arts - BA (Hons) English & Applied Linguistics

The Polytechnic University of Hong Kong
Hong Kong
11.2023

Associate Degree - Bilingual Communication Studies of Spanish and English

Community College of City University
Hong Kong
08.2018

Skills

  • Office administration
  • Database entry
  • File organisation
  • Document management
  • MS office
  • Spreadsheet development
  • Effective teamwork
  • Verbal communication
  • Customer engagement
  • Multilingual proficiency

Languages

Chinese (Cantonese)
Native language
Chinese (Mandarin)
Proficient
C2
English
Proficient
C2
Spanish
Elementary
A2

References

Reference available upon request.

Timeline

Office Administrator

MyRecruit
09.2024 - 01.2025

Educator

lululemon
10.2022 - 04.2024

Social Impact Intern

theDesk
06.2022 - 08.2022

Data Entry Clerk

KBQuest
06.2018 - 07.2018

Private Tutor for Primary School Students

Freelance
06.2016 - 07.2017

Bachelor of Arts - BA (Hons) English & Applied Linguistics

The Polytechnic University of Hong Kong

Associate Degree - Bilingual Communication Studies of Spanish and English

Community College of City University

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