Ka Man Cheung
Wokingham,United Kingdom
Summary
Organised and proactive individual brings enthusiasm for learning from administrative team. Detail-orientated and precise team player. Committed to helping provide positive, productive working environments through comprehensive administrative support. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work history
Office Manager
Peccoin Limited
Hong Kong
06.2018 - 09.2019
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Oversaw office budget to responsibly allocate equipment and resources.
- Acted as main point of contact for 4 managers, expertly addressing concerns and queries.
- Recruited and hired qualified candidates for vacant and new positions.
- Finalised vendor and employee contracts with strong legal knowledge.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Accountant
FTI Consulting, Inc.
Hong Kong
02.2018 - 05.2018
- Analysed monthly reporting to reconcile production operations and general ledger.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Created periodic reports comparing budgeted costs to actual costs.
- Documented department processes to encourage accountability among team members.
- Provided accurate monitoring information to budget holders on monthly basis.
Sales Executive
Street Value Limited
Hong Kong
07.2017 - 09.2017
- Fostered positive relationships with customers to enhance loyalty and retention.
- Established and maintained positive, profitable client relationships through superb communication.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Collaborated with management to review and approve profitable, beneficial customer contract terms.
- Updated CRM software with contract records, renewal timeframes and customer details.
- Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.
Administrative Executive
M4M Limited
Hong Kong
01.2016 - 03.2017
- Established strong relationships with suppliers to obtain optimal pricing for required resources, minimising department spending.
- Acted as Personal Assistant to senior staff, enabling smooth business transactions through reliable administrative support.
- Monitored department spending and raised concerns to management to achieve target budgets.
- Documented meeting minutes and distributed follow-up requirements to relevant team members for prompt action.
- Updated diaries and calendars with events, appointments and holidays for efficient planning.
- Organised travel, hotel and transport bookings for staff and clients, distributing tickets and information for smooth travel arrangements.
- Greeted and checked in visitors for smooth, professional reception support.
Assistant Accountant
Wardrobe K Limited
Hong Kong
04.2015 - 10.2015
- Organised budget documentation and tracked expenses to maintain tight business controls.
- Managed payroll by tracking employee hours and entitlements.
- Reviewed customer invoices for accuracy and posted information to general ledger.
- Prepared reports and projections based on financial data.
- Reviewed and filed payroll documents following department procedures.
- Controlled credit and confirmed debtors paid dues on time.
- Participated in monthly, quarterly and annual audits.
Accounting Supervisor
Willey Construction and Engineering Co., Ltd.
Hong Kong
03.2014 - 07.2014
- Analysed monthly reporting to reconcile production operations and general ledger.
- Reconciled accounts from income and expense data to net worth and assets.
- Analysed monthly balance sheet accounts for corporate reporting.
- Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Reviewed and processed employee expense reports and vendor invoices for payment.
- Created periodic reports comparing budgeted costs to actual costs.
- Maintained strict confidentiality over employee data in compliance with internal organisational policies.
Administrative Officer
Wing Hung Travelling Bus Co.
Hong Kong
11.2011 - 02.2014
- Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
- Established workflow processes and implemented modifications to improve administrative operations.
- Ordered stationery supplies to meet usage demands, including ink cartridges, toner and paper.
- Led, directed and mentored administrative team to achieve maximum output.
- Carried out onboarding to help new hires adjust to new work environment.
- Hired maintenance vendors to repair damaged office equipment.
- Organised filing system for important and confidential office documents.
Administrative Manager
ThyssenKrupp VDM Hongkong Limited
Hong Kong
03.2000 - 09.2011
- Assisted in handling payroll and personnel databases in support of HR team.
- Organised meeting schedules for various departments.
- Attended meetings and maintained files of notes taken during meetings.
- Evaluated and verified employee performance through review of completed work assignments and work techniques.
- Prepared and filed department records, correspondence and documents in line with company policies and procedures.
- Developed budget recommendations for operating expenditures.
- Delivered comprehensive training to employees to maintain compliance requirements company-wide.
- Wrote special reports, gathering necessary information and summarising data and findings.
- Created written and typed memos, business letters and other reports
- Selected contractors and supervised maintenance activities and facilities services.
- Supported administrative needs of CEO and COO, ranging from scheduling to preparing for meetings and calendar management.
Clerk
Zenico (Asia) Company Limited
Hong Kong
02.1999 - 02.2000
- Monitored machinery, troubleshot equipment and requested maintenance and repair.
- Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Monitored and purchased office supplies to maintain consistent inventory.
- Typed reports and drafted letters for executives.
- Managed complaints and escalated major concerns to management.
- Provided invoices and sent reminders for outstanding payments.
- Scheduled appointments, meetings and travel accommodations for managers.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Assisted accountant in managing accounts receivables and payables to support bookeeping practices.
- Formulated and submitted weekly reports to manager.
- Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
- Sorted and distributed mail to designated recipients to maintain smooth delivery.
- Answered phones, replied to emails and directed calls to appropriate department.
- Greeted guests, responded to enquiries and provided instructions.
- Collaborated with team to fulfill tasks and meet deadlines for department.
- Photo copied files, scanned records and filed documents by alphabetical order.
Education
Bachelor of Arts - Accounting
Edinburgh Napier University
Edinburgh 09.2010 - 12.2012
Associated Degree - Administration in Accountancy
City University of Hong Kong
Hong Kong 09.1996 - 06.1998
Diploma of Higher Education - Accounting
Tuen Mun Technical Institute
Hong Kong 09.1996 - 06.1998
Skills
- Microsoft Office
- Invoice processing
- Payroll and budgeting
- Accounts Payable/Accounts Receivable
- Office management
- Employee management
- Expense reporting
- Presentation design
- Bookkeeping
- Friendly nature
- Relationship building
- Multi-tasking ability
Languages
English
Intermediate
Chinese (Cantonese)
Fluent
Chinese (Mandarin)
Advanced
Timeline
Office Manager
Peccoin Limited
06.2018 - 09.2019
Accountant
FTI Consulting, Inc.
02.2018 - 05.2018
Sales Executive
Street Value Limited
07.2017 - 09.2017
Administrative Executive
M4M Limited
01.2016 - 03.2017
Assistant Accountant
Wardrobe K Limited
04.2015 - 10.2015
Accounting Supervisor
Willey Construction and Engineering Co., Ltd.
03.2014 - 07.2014
Administrative Officer
Wing Hung Travelling Bus Co.
11.2011 - 02.2014
Bachelor of Arts - Accounting
Edinburgh Napier University
09.2010 - 12.2012
Administrative Manager
ThyssenKrupp VDM Hongkong Limited
03.2000 - 09.2011
Clerk
Zenico (Asia) Company Limited
02.1999 - 02.2000
Associated Degree - Administration in Accountancy
City University of Hong Kong
09.1996 - 06.1998
Diploma of Higher Education - Accounting
Tuen Mun Technical Institute
09.1996 - 06.1998
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