KAMALDEEN OGUNJIMI
Luton,Bedford
Overview
25
25
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Sales and customer service representative
Govia Thameslink Railway
Luton, City of London
2001.04 - Current
- Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
- Responded promptly to customer questions to improve customer loyalty and satisfaction.
- Handled customer complaints, providing appropriate solutions and recommending alternatives.
- Maintained detailed records of customer interactions and transactions for efficient follow-up.
Workshop assistant
SOVEREIGN BUSES
London, LONDON
1999.11 - 2001.04
- Minimised risk of machinery breakdown through timely maintenance and servicing.
- Maximised workshop efficiencies, maintaining accurate records in Deltek ERP software.
- Skilfully used range of hand and power tools to fit and prepare materials.
- Reduced risk of accidents, verifying safe and proper operations of machinery and equipment.
Education
Certificate of Higher Education - OFFICE BASED
Middlesex University
London 2000.06 - 2001.03
Skills
- Data entry
- Stock management
- POS systems
Affiliations
- scrabble,monopoly game,field hockey and listening to news
Certification
APPRENTICESHIP IN CUSTOMER SERVICES, CERTIFICATE IN SAFETY FROM INSTITUTION OF OCCUPATIONAL SAFETY AND HEALTH(IOSH)
Timeline
Sales and customer service representative
Govia Thameslink Railway
2001.04 - Current
Certificate of Higher Education - OFFICE BASED
Middlesex University
2000.06 - 2001.03
Workshop assistant
SOVEREIGN BUSES
1999.11 - 2001.04
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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