Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kamal Trivedi

Leicester

Summary

Over 10 years of professional experience spanning roles in management and operations within telecommunications and data governance industries. Expertise includes improving catalogue processes, implementing automation tools like the Price Manager tool, and leading compliance audits to enhance data consistency and accuracy. Proficient in supply chain operations, including inventory optimisation, procurement management, and automation development using PEGA to streamline enterprise processes. Experience with SAP S/4HANA implementation for Catalogue and Purchasing. Skilled in collaboration with cross-functional teams, leveraging automation tools, managing complex pricing models, and achieving notable financial efficiencies such as €10 million cost avoidance through inventory strategies. Actively pursuing leadership roles involving process improvement, operational excellence, and innovative solutions within technology-driven environments.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work History

Logistic Coordinator

Amazon UK
Coalville, United Kingdom
09.2023 - 04.2025
  • Supporting a thriving Amazon business, managing all aspects from product listings and inventory management to marketing strategies for both the US and Canadian markets, ensuring continuous growth and operational efficiency
  • Ensured timely delivery by coordinating with transportation and warehouse teams.
  • Coordinate incoming and outgoing shipments between Amazon fulfilment centres, third-party carriers, and customers
  • Prioritised tasks effectively under high-pressure situations.
  • Track shipments to ensure on-time delivery and quickly address any delays or issues
  • Monitored orders, identifying and communicating status or delays to internal and external stakeholders.
  • Work with warehouse teams to ensure inventory accuracy and availability
  • Use Amazon's internal tools and transportation management systems (TMS)
  • Proactively identify potential bottlenecks or disruptions in the supply chain

Manager

_VOIS - Vodafone Intelligent Solution
Ahmedabad
03.2020 - 07.2023
  • Governed and maintained catalog master data, ensuring accuracy, consistency, and completeness to support business processes
  • Led the implementation of SAP S/4HANA for procurement and catalog management, ensuring seamless data migration and process standardization
  • Developed, documented, and optimised efficient catalog management processes, achieving improved operational outcomes
  • Conducted regular audits to identify compliance issues and opportunities for enhancement within catalog operations
  • Initiated automation and improvement requests for catalog-related processes, leading to increased efficiency and accuracy
  • Collaborated with the Catalog BAU team, Data Governance team, and Global Product Lead to enhance workflows and align objectives effectively
  • Implemented the Price Manager tool, transforming the pricing process from manual to automated functionality; enabled seamless management of complex pricing models such as dynamic pricing and bulk discounts while reducing errors and saving considerable time

Assistance Manager - Enterprise Order Desk

_VOIS - Vodafone Intelligent Solution
Ahmedabad
01.2018 - 02.2020
  • Coordinated operations for Fixed Network, Enterprise, Secured Sector, and TES divisions to ensure smooth functioning across key areas
  • Oversaw purchase orders, shopping carts, RFQs (Request for Quotations), and TSTs (Technical Specification Templates) for the UK market
  • Implemented strategies to optimise aged inventory utilisation, driving increased value for the organisation
  • Provided comprehensive support across the process lifecycle, from purchase order creation through to Goods Receipt, ensuring efficiency and accuracy
  • Collaborated with third-party warehouse providers such as ByBox and Shield to prepare stock reports and manage inventory effectively
  • Developed automation using PEGA technology to enable automatic Purchase Order creation in the Enterprise area, streamlining workflow processes and improving productivity

Senior Executive • Network Order Desk

_VOIS - Vodafone Intelligent Solution
Ahmedabad
09.2016 - 01.2018
  • Supported the migration and setup process of Network Order Desk, ensuring smooth implementation for operational efficiency
  • Processed Purchase Orders and Shopping Carts for the UK Local Market, specifically within the Network, Radio, and Transmission divisions
  • Conducted regular health check calls to monitor processes, identify potential issues, and ensure system integrity
  • Prepared and distributed comprehensive reports to stakeholders on a daily, weekly, and monthly basis to provide valuable insights and updates
  • Allocated workload effectively while providing guidance to team members for efficient query resolution and optimal team performance
  • Enabled €10 million cost avoidance by leveraging aged inventory utilisation strategies to meet organisational objectives

Executive - Shopping Cart Verification team

_VOIS - Vodafone Intelligent Solution
Ahmedabad
06.2015 - 09.2016
  • Approved shopping carts, generated purchase orders, and cleared web cycles to maintain seamless procurement operations
  • Monitored and analysed procurement parameters through comprehensive daily, weekly, and monthly reports to ensure optimal performance
  • Provided guidance to users on submitting SSC requests via the EVO portal, enhancing process understanding and compliance
  • Utilised SAP and Business Intelligence (BI) tools for ad-hoc reporting to support decision-making processes
  • Responded to user queries within agreed service level agreements (SLAs), ensuring prompt issue resolution and stakeholder satisfaction
  • Investigated and resolved issues with failed shopping carts by implementing effective solutions to enable successful purchase order generation while aligning with process and KPI targets.

Associate - EVO Project Implementation

Adecco India Limited
Ahmedabad
10.2014 - 05.2015
  • Coordinated the implementation of the EVO Project, serving as the project coordinator to ensure smooth execution and alignment with project goals
  • Processed Purchase Requisitions (PR) and Purchase Orders (PO) in accordance with project requirements to facilitate efficient resource allocation
  • Managed IT and access-related requirements for both the EVO team and visiting Global Executives involved in the EVO Project in India
  • Oversaw vendor payment calculations and ensured timely communication with suppliers such as Accenture, KPMG, and EY regarding EVO Project updates
  • Acted as the single point of contact (SPOC) for communicating PAN India circle updates related to the EVO Project, ensuring consistent dissemination of relevant information
  • Collaborated with training teams to coordinate knowledge transfer sessions and facilitate training on the EVO Portal for end users across PAN India

Center Co-ordinator

MT Educare Limited
Ahmedabad
04.2013 - 09.2014
  • Oversaw the admissions process, ensuring seamless operations and efficient team management
  • Monitored and evaluated counselling and admission activities to assess their effectiveness and implement improvements
  • Developed strategies to attract potential students, increasing inquiries and improving enrolment conversion rates through targeted guidance and support
  • Managed student-related matters, including monitoring academic performance and addressing concerns to maintain academic standards
  • Ensured positive experiences for students and families through effective communication and relationship management
  • Handled financial management tasks, including accounts, budgeting, and branch reporting, to ensure accurate financial oversight

Field Auditor

Nexify Services Pvt. Ltd
Mumbai
08.2012 - 04.2013
  • Conducted special audits to evaluate and analyse organisational processes, ensuring alignment with internal policies and external regulations
  • Assessed compliance with authority matrix frameworks and adherence to established company policies and governmental regulations
  • Analysed coordination mechanisms and monitoring systems within organisations to identify inefficiencies and areas for improvement
  • Undertook site visits to vendors for inventory audits, verifying stock levels and ensuring adherence to standard operating procedures (SOPs)
  • Prepared detailed audit reports incorporating findings, scores, and actionable recommendations to support informed decision-making
  • Ensured effective communication of audit results, promoting accountability and compliance across audited entities

Education

Master of Business Administration (MBA) - Finance & Marketing

Annamalai University
Ahmedabad, Gujarat
06.2010 - 05.2012

Bachelor of Commerce (B.Com) - Accounting

Gujarat University
Ahmedabad, Gujarat
06.2006 - 05.2009

Skills

  • SAP S/4HANA Implementation & Optimization
  • Procure-to-Pay (P2P) Process Automation
  • Data Analytics & Decision Support
  • Process Excellence & Efficiency Improvement
  • Vendor Management & Compliance Auditing
  • Catalog Management & Price Optimization

Timeline

Logistic Coordinator

Amazon UK
09.2023 - 04.2025

Manager

_VOIS - Vodafone Intelligent Solution
03.2020 - 07.2023

Assistance Manager - Enterprise Order Desk

_VOIS - Vodafone Intelligent Solution
01.2018 - 02.2020

Senior Executive • Network Order Desk

_VOIS - Vodafone Intelligent Solution
09.2016 - 01.2018

Executive - Shopping Cart Verification team

_VOIS - Vodafone Intelligent Solution
06.2015 - 09.2016

Associate - EVO Project Implementation

Adecco India Limited
10.2014 - 05.2015

Center Co-ordinator

MT Educare Limited
04.2013 - 09.2014

Field Auditor

Nexify Services Pvt. Ltd
08.2012 - 04.2013

Master of Business Administration (MBA) - Finance & Marketing

Annamalai University
06.2010 - 05.2012

Bachelor of Commerce (B.Com) - Accounting

Gujarat University
06.2006 - 05.2009

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Kamal Trivedi