kamal kamal
Birmingham,West Midlands
Summary
A hardworking, friendly, and reliable individual with experience working as a Team Member at McDonald's in a fast-paced environment. Skilled in customer service, teamwork, communication, and handling customer enquiries. Able to work efficiently under pressure, maintain high standards of cleanliness, and contribute to a positive customer experience. Looking for an opportunity to join Tesco as a Customer Assistant and contribute to excellent service and smooth store operations.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Team Member
McDonald's
West bromwich, Birmigham
07.2025 - 05.2026
- Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
- Maximised customer satisfaction by quickly addressing and resolving complaints with food or service.
- Maintained organised and hygienic workspace to uphold company standards.
- Developed skills through focused practice in a fast-paced environment.
Customer Assistant
Jio retail store
Rohtak, India
03.2023 - 01.2025
- Provided exceptional customer service, promptly addressing queries and offering product recommendations to enhance shopping experience.
- Resolved customer service enquiries promptly and accurately, enhancing overall customer experience.
- Cultivated customer relationships through regular communication, ensuring high levels of satisfaction.
- Coordinated with team to streamline cash register operations and provide timely assistance on product inquiries.
- Supported stock management tasks, including inventory checks and replenishing shelves to maintain optimal product availability.
Education
Certificate of Higher Education - Masters of Business Administration
Birmingham City University
Birmingham01-2026
Bachelor of Arts - Bechlor in art's
Maharishi Dayanand University
Rohtak01-2023
Skills
- Customer service
- Complaint resolution
- Client management
- Client engagement
- Inventory management
- Stock control
- Timekeeping
- Reliability
- Attention to detail
Languages
English
Upper Intermediate
B2
Hindi
Proficient
C2
Punjabi
Upper Intermediate
B2
Timeline
Team Member
McDonald's
07.2025 - 05.2026
Customer Assistant
Jio retail store
03.2023 - 01.2025
Certificate of Higher Education - Masters of Business Administration
Birmingham City University
Bachelor of Arts - Bechlor in art's
Maharishi Dayanand University