KAMAL GARG
London,United Kingdom
Summary
Accomplished professional with expertise in stakeholder engagement and communication, adept at leveraging scrum and agile methodologies to drive cross-functional collaboration. Proven track record in program management and strategic planning, with a focus on risk assessment and mitigation strategies. Demonstrates strong budget management and financial acumen, utilising data-driven decision-making to enhance user experience design. Skilled in resource allocation and optimisation, cloud computing integration, and software architecture. Committed to business growth strategies through portfolio optimisation and client relationship management. Experienced in change management and process improvement, aiming to further develop innovative solutions that align with organisational goals.
Overview
20
20
years of professional experience
2032
2032
years of post-secondary education
1
1
Certification
Work history
Portfolio manager
Tata Consultancy Services
London, United Kingdom
04.2022 - 12.2025
- Led cross-functional team of over 140 members to deliver Workforce Planning Tool, increasing efficiency by 30%.
- Spearheaded scoping and planning of technical programmes, improving delivery accuracy by 30%.
- Managed six concurrent technical projects with total budget of £10 million, ensuring on-time delivery.
- Revamped workforce planning product's user interface in collaboration with UX designers, enhancing engagement by 35%.
- Established strong client relationships to foster long-term business growth.
- Collaborated with teams to boost company profitability through strategic initiatives.
- Sourced new business via networking to maximise investment opportunities.
- Pioneered agile methodologies across seven development teams, increasing release frequency by 35% and reducing post-release defects by 50%.
Solution Architect
Tata Consultancy Services
London, United Kingdom
12.2016 - 04.2022
- Managed complex technical dependencies across six projects to ensure seamless feature integration.
- Optimised software development processes, reducing time-to-live by 30%.
- Designed and implemented strategic decision-making framework, enhancing product quality by 15%.
- Delivered high-quality solutions aligned with business needs within tight deadlines.
- Provided technical leadership throughout projects to achieve organisational objectives.
- Liaised with external vendors for IT services, ensuring cost-effective product sourcing.
- Facilitated improvements in system efficiency through robust software architecture designs.
- Implemented cloud computing strategies to optimise resources and maximise capacity utilisation.
Technical Lead
Tata Consultancy Services
New Delhi, India
11.2011 - 11.2016
- Developed application that streamlined postal redelivery and tracking for over 10 million users of U.K. postal service provider.
- Redesigned customer and agent portals, improving user engagement for leading insurance provider in India, serving approximately 5 million clients.
- Troubleshot and resolved 100+complex software issues, delivering timely solutions that enhanced operational efficiency by 30%.
- Leda cross-functional team of 20+ professionals in successful development of aninnovative software product.
- Optimised system performance through regular monitoring and proactive maintenance activities.
Module Lead
Hurix Systems Pvt. Ltd.
Mumbai, India
01.2017 - 11.2011
- Implemented market strategy game for leading consumer lab in Sweden, impacting over 1,000 participants.
- Led 3 major initiatives on e-learning platforms, resulting 25% increase in user engagement.
- Managed 5 complex technical projects, ensuring 100% on-time and successful completion.
- Provided technical support that resulted in 30% increase in user satisfaction.
- Developed 4 software solutions that improved overall productivity by 20%.
Software Executive
Webify Services – Kotak Securities
Mumbai, India
03.2006 - 12.2006
- Developed Rates Trade Upload and Proprietor Management System for leading securities firm.
- Integrated 3 third-party APIs to expand application functionalities.
- Participated in 10+ code reviews, ensuring adherence to high-quality standards.
- Created 5+ custom software solutions that improved business efficiency.
Software Engineer
Vamshi Export Ltd.
Mumbai, India
09.2005 - 02.2006
- Resolved critical bugs swiftly, ensuring over 99% uptime and system stability.
- Designed 3+ database models and architecture to optimise analytical insights.
- Developed and upgraded 5 user interfaces, resulting in 30% enhancement in application performance.
- Led 5+ backend development tasks, facilitating smoother and more efficient operations.
Education
Doctor of Philosophy - Computer Science & Engineering
GLA University
Bachelor of Technology - Information Technology
A.P.J. Abdul Kalam Technical University (AKTU)
Mathura, India 07.2001 - 07.2005
Master of Science - Software Systems
Birla Institute of Technology and Science
Pilani, India 07.2010 - 07.2012
Skills
- Stakeholder engagement and communication
- Scrum and agile methodologies
- Cross-functional collaboration
- Program management and strategic planning
- Risk assessment and mitigation
- Budget management and financial acumen
- Data-driven decision making
- User experience design
- Resource allocation and optimisation
- Cloud computing integration
- Software architecture
- Business growth strategies
- Portfolio optimization
- Client relationship management
- Change management and process improvement
Websites
Certification
- Certified SAFe 6 Product Owner/Product Manager
- Certified SAFe 6 Agilist
- Certified Microsoft Azure Fundamentals (AZ-900)
KEY ACHIEVEMENTS
- Implemented Workforce Planning for Operations: Led the implementation of a resource scheduling and planning solution for business operations, increasing resource efficiency by 30% at the UK's designated Universal Postal Service Provider.
- Delivery Excellence: Successfully delivered complex programs on schedule and within budget, leading cross-functional teams to meet strategic objectives, effectively managing risks, utilizing data analytics to track performance, resolving team conflicts, and implementing process improvements to enhance program efficiency.
- Program Budgeting Excellence: Managed and optimized budget, achieving a cost-saving of 10% through strategic resource allocation.
- Product Feature Enhancements: Led the implementation of five significant product features, which increased operation efficiency by 25%.
Timeline
Portfolio manager
Tata Consultancy Services
04.2022 - 12.2025
Module Lead
Hurix Systems Pvt. Ltd.
01.2017 - 11.2011
Solution Architect
Tata Consultancy Services
12.2016 - 04.2022
Technical Lead
Tata Consultancy Services
11.2011 - 11.2016
Master of Science - Software Systems
Birla Institute of Technology and Science
07.2010 - 07.2012
Software Executive
Webify Services – Kotak Securities
03.2006 - 12.2006
Software Engineer
Vamshi Export Ltd.
09.2005 - 02.2006
Bachelor of Technology - Information Technology
A.P.J. Abdul Kalam Technical University (AKTU)
07.2001 - 07.2005
Doctor of Philosophy - Computer Science & Engineering
GLA University