kamal Frankson

During my tenure, I managed shop floor operations, excelling in customer service and specializing in streetwear and skate attire. I also established partnerships with upscale brands, collaborated with international skate stores, organized pop-up events for independent brands, and curated seasonal product selections. Transitioning to BANKRUPT, I successfully retained a client portfolio and continued to engage both online and offline customers, maintaining the store's appeal.

• Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
• Analysed consumer behaviour and adjusted product positioning and store layout accordingly.
• Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
• Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
• Maintained store appearance, including shelving organisation, store layout, and visual merchandise planning.
• Opened and closed store following procedures to facilitate safe and legal trading.

In my capacity as an online store operator at AI MEI LI, I am responsible for overseeing PR management, coordinating collaborations with independent brands, handling social media operations, and managing inventory. In this role, I have developed an extensive international PR network, primarily with a client base in the United States. Additionally, I engage in global travel to procure inventory and establish relationships with sustainable manufacturers, all while managing worldwide packaging and shipping operations.

• Utilised Excel and AirTable to track and report on campaign performance.
• Interacted with clients daily, updating them on projects and new developments.
• Conducted international travel for stock procurement and sourcing sustainable manufacturers.
• Developed influencer and UGC campaigns to generate new leads and revenue growth.
• Curated content calendars across all social platforms, producing 5+ posts weekly.
• Managed PR and collaborations with independent brands at AI MEI LI

My experience at the TRASH STORE encompasses a diverse range of responsibilities. I serve as the Head of Brand Identity/Marketing and Head of Design for all products. I oversee production, collaborate with international manufacturers, manage packaging and shipping, organize photoshoots, and innovate product designs. My goal is to foster a diverse community spanning fashion, lifestyle, home, and beyond.

• Developed and implemented a 4-year strategic plan informing future business expectations and direction.
• Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
• Hold the position of Head of Brand Identity and Marketing, overseeing all aspects of brand management.
• Manage end-to-end production processes, including coordination with overseas manufacturers and stockists,
• Continuously innovate by designing new products and fostering connections with like-minded individuals.

In my role as a Sales Advisor at Apple Regent Street in London, I was entrusted with the essential responsibilities of delivering unparalleled customer experiences, providing expert guidance on Apple's innovative products and services, and ensuring that every customer is left with the right solutions to enhance their digital lifestyles.

• Built complex business solutions tailored to meet individual client needs.
• Negotiated contract renewals to preserve valuable business relationships and create lasting benefits.
• Analysed sales team performance and scheduled training and refresher courses.
• Researched and provided accurate sales forecasts and allocated resources to meet targets.
• Displayed merchandise in prominent locations within stores to promote sales.
• Exceeded monthly revenue targets through managing and maintaining high-value clients.
• Collaborated with team members to meet sales goals within designated timelines.
• Tracked competitions, current market and consumer buying trends to develop marketing plans and strategies.