KALYANI PILLARISETTI

Project:

Security Services Platform, The Security Services Platform is Symantec's architecture for providing modern IAM business services, leveraging a foundation of shared services built to modern cloud-native architecture (GCP). This platform is a micro-service based architecture consisting of shared and business services as a series of micro-services. Shared services includes Policy Management, Identity Management, Risk management and Business Services consists of Authentication, Authorization, Identity Governance services by providing strong authentication of users through REST APIs
It also serves as a common authentication platform for other security portfolio components such as SiteMinder, Privilege Access Management, and APIM

Responsibilities:

• Understand the requirements from cross functional teams and product owners
• Prepared Test Plans based on Requirements by incorporating User Profiles, Configurations, Environments, Risks, Test Scenarios, Schedules and Analysis
• Developed Rest API automation framework using Rest Assured from the scratch
• Developed Jmeter test scripts according to test specifications/requirements for performance testing
• Developed and tested Scenarios using Blaze meter based on the pre-defined User Load and Transaction Volume
• Extensively used Postman to test RestAPIs
• Deployed and tested containers in k8s platform
• Executed stress/load/Endurance scenarios and regression testing for various operations and performed detailed test analysis reports
• Added performance measurements for SSP product processes and monitored online transaction response times, Web hits, TCP IP Connections, Throughput, CPU, Memory, Heap sizes, Various Http requests etc
• The Average CPU usage, Response time, TPS are analyzed for each scenario
• Specify hardware for labs in GCP required for testing, maintain test lab equipment to improve testing efficiency and test lab utilization
• Provided continued maintenance and development of bug fixes and patch sets for the automation framework
• Identify the appropriate tools for test automation according to the application requirements and advancement in the tools
• Worked with other test team members to create automated tests
• Guiding and working with team members to achieve the goal
• Led continuous process improvement activities for project group
• Perform documentation for all test automation projects and share reports and results with the stake holders
• Maintenance and development of patch sets for the automation framework to satisfy the new features requirements
• Monitoring daily harness automation reports and analyses the report
• Involved in executing the test scripts in multiple browsers and multiple environments

Environment:

• Performance Framework, Blazemeter, Rest Assured Framework, Core Java, Selenium WebDriver, TestNG, GCP, Kubernetes

Project:

CA Siteminder provides secure and flexible access management for applications, regardless of where they are hosted or how they’re accessed. This is Highly scalable and proven in mission-critical deployments, CA Siteminder enhances security by identifying who the user is and what they’re attempting to do and enforcing appropriate access policies using a standards-based framework that can be shared by IT and application developers

Responsibilities:

• Understand the requirements from cross functional teams and preparing Test Plans.
• Prepared Test Cases and independently developed LoadRunner test scripts according to test specifications/requirements
• Designed and implemented the performance automation and API automation framework
• Enhanced the test scripts using Web HTTP/HTML, Ajax TruClient protocol in Load runner
• Developed Scenarios in Performance Center based on the pre-defined User Load and Transaction Volume
• Executed stress/load/Endurance scenarios and regression testing for various operations and performed detailed test analysis reports
• Added performance measurements for Siteminder product processes, Apache, IIS server in Performance Center and monitored online transaction response times, Web hits, TCP IP Connections, Throughput, CPU, Memory, Heap sizes, Various Http requests etc
• Provided continued maintenance and development of bug fixes and patch sets for the automation framework
• Led continuous process improvement activities for project group
• Automating new feature test cases

• The Connect Project has the objective of producing a cross vertical integration platform providing an API that is consistent, easy to use and suitable for today’s mobile and web centric world
• Using Oracle middleware as the toolset it will sit on top of all the Oracle Hospitality products
• In addition to an API it will also provide metering and monitoring, transaction reporting and analytics, monetization of usage and enhanced security
• The objectives of the product are to:-
• Expose our existing services through a single endpoint increasing control and security
• Add a new cross vertical RESTful API
• Leverage existing Oracle components
• Create a multi-tenanted cloud solution
• Responsibilities:
• Developing Test Cases and Test Scripts for Web service Testing
• As a member of the Scrum team participated in daily standup meetings, project status meetings as well as retrospective and planning meetings
• Involved in testing caching and Throttling
• Identification of Automation Assessment
• Estimate and Manage the Automation Effort
• Performed web service testing using SOAP UI
• Involved in Design and Implementation of Automation Framework for Web services using Open Script
• Prepared and Execution of test scripts using OFB &Open Script
• Developed Complex PL/SQL queries to perform Backend Testing
• Involved in Generating QA Reports using OBIEE
• Environment: Open Script, SAOP UI, Java, REST web services, OSB, Oracle Test Manager, Linux and windows, Oracle 10, SVN, Putty

• Project: MWM(Mobile Work Force, Mobile Workforce Management (“MWM”) is a solution for optimizing and automating the management of field workforces and activities through computer-aided planning, routing, dispatching, and data collection over mobile communication networks
• The MWM solution is realized as three distinct functional components:
• Resource Planning & Scheduling (“RPS”),Common Dispatching Functionality (“CDF”), Mobile Communication Platform (“MCP”)
• Responsibilities:
• Understanding Requirements to develop Test Plans, Test Scenarios and Testing accurately and
• Successfully according to test plan and tracking defects
• Developed Test plans based on testing requirements using Requirements documents and came up with Test Strategy
• Developing Test Cases and Test Scripts for System Testing
• And conduct Functional and System Testing
• Performed installation, GUI, usability, functionality on Android, Windows Mobile and IOS devices
• Performed Integration testing with SIEBEL application
• Performed Rest web service testing using SOAP UI
• Developed ComplexPL/SQL queries to perform Backend Testing
• Identification of Automation Assessment
• Estimate and Manage the Automation Effort
• Involved in understanding and implementation of Framework
• Implemented TDD and Keyword driven framework
• Prepared and Execution of test scripts using Open Script
• Test the application compatibility against different databases like Oracle and SQL Server
• Environment: Open Script, Eclipse, SAOP UI, Java, REST web services, Java Script, ITunes, Oracle Test Manager, Linux and windows, Oracle 10, SVN, Putty

• VirtelaView is a secure, web-based Customer Network Management System (CNMS)
• Through a user-friendly interface, VirtelaView allows customers to monitor, modify, and report on their Virtela-provided Virtual Private Network (VPN) and application services from anywhere in the world
• VirtelaView provides customers with real-time network access, allowing them to remain informed and in control of their networking solution
• Responsibilities:
• Understand application functionality
• Effort Estimation
• Involved in both Manual and Automated testing of Virtela View
• Participated in Sprint Planning bi-weekly and attended daily Scrum Meetings
• Identification of Automation Assessment
• Estimate and Manage the Automation Effort
• Test Strategy involving resource allocation and distribution
• Prepared and Execution of test scripts using Selenium
• Maintained automation scripts in SVN
• Involved in the Design, Development and Execution of test plans, test cases and test scripts by analyzing the Functional and Technical Specifications
• Performed the testing of the application on various browsers for reliability and compatibility of the application
• Ensure peer-reviews are conducted for all documents, test cases and procedures
• Knowledge management related activities like KT recording for repository and keeping track of the training needs in the project
• Performed activities like effort tracking, resource management and ensuring the process is followed till the end of testing cycle, , Java Script, QC, Linux and windows, Oracle db, Putty

• Performs financial forecasting on a monthly basis, the Annual Forecast Cycle being August to April
• Each month, users submit forecasts for the remainder of the months in the current fiscal year
• These forecasts are viewed and analyzed throughout the company
• The forecasts are also used by businesses as benchmarks of commitments in the months to follow in the current fiscal year
• The current system of Corporate Forecast (CF) uses Performance Point Server (PPS) which is an integrated forecasting application
• It enables a forecast Analyst contributor to submit data to a database through Excel (PPS Excel Add-In)
• Responsibilities:
• Understand application functionality
• Effort Estimation
• Onsite – Offshore co-ordination
• Define QA process and guide the team towards execution
• Managed QA team for corporate Forecast
• Test Strategy involving resource allocation and distribution
• Preparation of Test Plans
• Identification of Test Scenarios and Test Cases
• Ensure peer-reviews are conducted for all documents, test cases and procedures
• Keep track of new requirements /Change in requirement of the project
• Assign task to all testing team members and ensure that task is completed on time
• Mentored new team members and helped them in ramp up
• Developed various PL/SQL queries to perform Backend Testing
• Weekly reporting and test report preparation
• Knowledge management related activities like KT recording for repository and keeping track of the training needs in the project
• Performed activities like effort tracking, resource management and ensuring the process is followed till the end of testing cycle
• Prepared / updated the metrics dashboard at the end of each phase

• The Newton Program seeks to provide a technology refresh to all end user computing devices in the united environment
• United has partnered with EDS for upgraded computer systems along with maintenance and support for its network and desktop environments
• Because of the computers upgrade and changes in desktop and network environment, the existing united web applications may not function as expected
• The Newton Application Remediation program was introduced to make united web applications work in the Newton environment
• Responsibilities:
• Understand application functionality
• Automation Assessment
• Effort Estimation for both manual and automation
• Onsite – Offshore co-ordination
• Test Strategy involving resource allocation and distribution
• Preparation of Test Plans
• Building new Testing team with appropriate skills
• Identification of Test Scenarios and Test Cases
• Assign task to all testing team members and ensure that task done on time
• Ensure peer-reviews are conducted for all documents, test cases, test scripts and procedures
• Performed the testing of the application on various browsers
• Designed the Automation Testing Framework for the regression testing and actively involved in review of manual test scripts and QTP automated test scripts
• Daily status meetings, Weekly reporting and test report preparation
• Knowledge management related activities like KT recording for repository and keeping track of the training needs in the project
• Performed activities like effort tracking, resource management and ensuring the process is followed till the end of testing cycle
• Prepared/ updated the metrics dashboard at the end of each phase
• To improve the productivity conducted Review meetings and DP (Defect Prevention) meetings at the end of each phase
• Prepared and Presented Best practices of United Airlines Project at Infosys Quarterly meetings.

• Is one of the biggest courier transportation companies in the world and its operational centers are located in many countries
• DHL in its bid to become the largest courier express company has acquired Airborne Express to see its stake rise in US market
• The B&L project is a critical end to end testing project in DHL-Airborne merger which deals with testing of many modules/applications such as Data Entry, Imaging, Customer Master, Rating, Billing, Invoicing, Account Receivables (A/R), financial applications, etc
• Responsibilities
• Understand application functionality
• Effort Estimation
• Onsite – Offshore co-ordination
• Test Strategy involving resource allocation and distribution
• Preparation of Test Plans
• Identification of Test Scenarios and Test Cases
• Ensure peer-reviews are conducted for all documents, test cases and procedures
• Performed Database Testing by writing the Complex Queries from SQL
• Weekly reporting and test report preparation
• Knowledge management related activities like KT recording for repository and keeping track of the /training needs in the project
• Performed activities like effort tracking, resource management and ensuring the process is followed till the end of testing cycle, IBM Mainframe, Linux, Quality Center, Bugzilla

• Agent Desktop is the primary CRM application which the Customer Support Representatives (CSR) uses to interact with the customers
• The system helps to identify the customer uniquely and provides workflows to the CSR which are streamlined with the global processes to handle customer calls
• Agent Desktop stores Incoming call information into its database irrespective of whether the problem gets resolved or an SR is created to track the issue
• Agent Desktop integrates and searches for customers in Clarify and Siebel
• Agent Desktop is part of the larger incident management system - Metropolis which is eventually targeted to replace Clarify
• Responsibilities:
• Module lead for the SCS module of Agent Desktop
• Actively involved in analyzing and reviewing functional spec, detailed design documents
• Primarily responsible for all the testing activities related to the SCS and CAP Web services of Agent Desktop
• Involved in creating test plan, providing test estimations to the client and reviewing the test cases created by the team
• Involved in writing Test Scenarios
• Preparation of database Test cases according to assigned module
• Involved in writing Test Cases for features based on the Functional Specifications
• Primarily responsible for all the testing activities
• Involved in Integration Testing
• Executed the Stored procedure when passing the valid/Invalid Parameters
• Created Test Cases for UAT by interacting with the application users
• Involved in Preparing Test Reports and Defect Reports
• Generating test reports with various test metrics on daily and weekly basis to monitor the progress of the work
• Participated in Bug Triage Meetings
• Helps the team in creation and execution of test cases

• The Metropolis is a CRM application developed to empower Production Support System in meeting business goals through the use of technology
• It’s an architecture that is extensible and global in nature as well as flexible enough to address current and future Production Support System support needs
• Metropolis’ initial focus will be to replace various incident tracking systems with an eye toward eventual integration/retirement of other legacy systems
• On this platform, workflow-specific user interfaces are being built that will enable PSS to provide excellent customer service
• Metropolis combines two earlier initiatives, Vajra (MSN, Xbox, etc.) and Clarify Componentization (PSS), into a single project to build a global incident management platform that will address the needs of all of the Microsoft support services organizations
• Responsibilities:
• Module lead for the SCS module of Agent Desktop
• Actively involved in analyzing and reviewing functional spec, detailed design documents
• Primarily responsible for all the testing activities related to the SCS and CAP Web services of Agent Desktop
• Involved in creating test plan, providing test estimations to the client and reviewing the test cases created by the team
• Involved in writing Test Scenarios
• Preparation of database Test cases according to assigned module
• Involved in writing Test Cases for features based on the Functional Specifications
• Primarily responsible for all the testing activities
• Involved in Integration Testing
• Executed the Stored procedure when passing the valid/Invalid Parameters
• Involved in Preparing Test Reports and Defect Reports
• Generating test reports with various test metrics on daily and weekly basis to monitor the progress of the work
• Participated in Bug Triage Meetings
• Helps the team in creation and execution of test cases, , Microsoft Product Studio, VSS

• Involved in writing Test Scenarios
• Involved in writing Test Cases for features based on the Functional Specifications
• Primarily responsible for all the testing activities related to the Customer and User Preferences
• Involved in Integration Testing
• Involved in Preparing Test Reports and Defect Reports
• Participated in Bug Triage Meetings
• Helps the team in creation and execution of test cases