Summary
Overview
Work history
Skills
Affiliations
Timeline
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Kalum Lund

Selby,North Yorkshire

Summary

Dedicated professional with expertise in bathroom installation and plumbing repairs, complemented by strong skills in customer relationship management and team collaboration. Demonstrates a commitment to safety compliance and site cleanliness maintenance, ensuring health and safety standards are met. Proficient in effective communication, problem identification, and time management, with a proven track record in customer service excellence. Skilled in inventory management and cash handling, with the ability to maintain cleanliness standards and manage night shift availability.

Overview

2025
2025
years of professional experience

Work history

Bartender

Selby Bowling Club
Selby, North Yorkshire
  • Checked identification of customers to ensure legal drinking age compliance.
  • Communicated clearly with kitchen staff for seamless coordination of food orders.
  • Promoted special events and offers effectively leading to increased footfall on those days.
  • Recommended drinks to customers, increasing overall sales.
  • Resolved customer complaints promptly to maintain good relationships.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
  • Handled cash transactions securely minimising risk of theft or fraud.
  • Demonstrated knowledge of drink recipes for improved customer experience.
  • Collaborated with team members to provide seamless service during busy periods.
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.
  • Provided excellent service to customers, resulting in repeat business.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Welcomed guests with friendly conversation and fun atmosphere.

Bathroom fitter

Self Employed
Doncaster, South Yorkshire
01.2023 - 10.2024
  • Assembled various types of bathroom furniture, contributing to a cohesive design.
  • Installed sanitary ware with precision, ensuring functionality and durability.
  • Achieved flawless bathroom installations by carefully following blueprints and designs.
  • Improved customer satisfaction with meticulous attention to detail in all fitting tasks.
  • Dealt with a variety of customers, tricky and vulnerable but managed to keep it professional and also safe in the customers house.
  • Ensured safety standards by strictly adhering to health and safety regulations during installations.
  • Generated positive client feedback for thorough clean-up post installation.
  • Made accurate measurements, resulting in precise fittings and fewer material wastages.
  • Collaborated efficiently with other tradespeople on larger projects, ensuring timely completion.
  • Utilised appropriate tools effectively, achieving efficiency in task completion.
  • Communicated well with clients to understand their needs and preferences better.
  • Secured plumbing fixtures for optimal functioning and minimal leakage issues.
  • Prepared surfaces for tiling to achieve smooth finishes and proper adhesion.
  • Carried out minor plumbing repairs as required, improving overall project turnaround time.
  • Managed inventory of supplies, reducing instances of shortages or overstock.
  • Dismantled and removed old bathroom units before installations.
  • Completed full bathroom installations with sinks, baths and toilets.
  • Maintained excellent client satisfaction by keeping customers updated on project progress and answering questions.
  • Identified and diagnosed faults and failures with bathroom fittings.
  • Wore personal protective equipment throughout jobs, keeping in-line with safety regulations.
  • Cleaned work areas after project completion to leave customers satisfied with professional bathroom spaces.
  • Tested plumbing systems, located leakages and repaired faults.

Labourer

MK Building
Leeds
08.2020 - 12.2021
  • Showed punctuality and reliability, never missed a day of work.
  • Demonstrated excellent teamwork skills whilst carrying out manual tasks.
  • Implemented correct use of personal protective equipment at all times.
  • Complied strictly with health and safety regulations promoting a safer work environment.
  • Dealt with vulnerable customers to ensure they feel safe.
  • Travelled To different parts of the UK and mostly worked away from home.
  • Worked in a lot of care homes dealing with strict rules and following perfectly.
  • Mixed construction materials such as cement or plaster for various tasks.
  • Manually sorted and loaded goods.
  • Maintained tools, equipment and machinery in good working order.
  • Selected and wore protective gear to minimise risk of injury.
  • Loaded and unloaded materials into machines, applying safe loading techniques to avoid damage.

Labourer

Self
Selby, North Yorkshire
11.2019 - 03.2020
  • Assisted with heavy lifting to ensure safe and efficient operations on site.
  • Carried out minor repairs when necessary, reducing downtime due to equipment malfunctions.
  • Undertook additional training to broaden skillset and increase versatility on-site.
  • Ensured tools were correctly maintained for optimal usage during projects.
  • Demonstrated excellent teamwork skills whilst carrying out manual tasks.
  • Improved site cleanliness by regularly removing debris and waste materials.
  • Worked efficiently under pressure resulting in consistent productivity despite tight schedules.
  • Loaded and unloaded building materials, aiding in maintaining orderly workspace.
  • Used shovels or heavy equipment to move different materials based on job needs.

Customer assistant

B&M Retail
Selby, North Yorkshire
10.2018 - 01.2020
  • Provided excellent customer service to ensure repeat business.
  • Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
  • Stocked shelves regularly for easy access to products by customers.
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Assisted customers with product selection to ensure satisfaction.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Cross-sold related products at the point of purchase boosting overall sales volumes.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Ensured health and safety regulations complied within work premises at all times.
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.
  • Handled cash and card payments with accuracy.
  • Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.

Waiter bartender

Selby Bowling Club
Selby, North Yorkshire
02.2017 - 08.2018
  • Complied with all health and safety regulations diligently, ensuring safe work practices at all times.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Managed table settings for optimal dining experience.
  • Explained dish components clearly to inform customers' decisions.
  • Completed side duties such as refilling condiments, contributing to organised workplace.
  • Liaised with kitchen staff for prompt order delivery to customers.
  • Delivered excellent customer service through friendly and polite interaction.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Practiced healthy and safety measures to comply with regulations.

Customer assistant

Selby hands of hope
Selby, North Yorkshire
07.2016 - 12.2016
  • Provided shopping advice based on customer needs fostering an engaging shopping experience.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Provided excellent customer service to ensure repeat business.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Assisted customers with product selection to ensure satisfaction.
  • Handled cash and card payments with accuracy.

Skills

  • Bathroom installation
  • Plumbing repairs
  • Customer relationship management
  • Team collaboration
  • Safety compliance
  • Cash handling
  • Attention to detail
  • Effective communication
  • Time management
  • Problem identification
  • Site cleanliness maintenance
  • Health and safety compliance
  • Customer communication
  • Customer service
  • Inventory management
  • Cleanliness standards
  • Beer pouring proficiency
  • Night shift availability

Affiliations

Hobbies include, Traveling and seeing the world. Playing music and meeting up with friends for a chat

Timeline

Bathroom fitter

Self Employed
01.2023 - 10.2024

Labourer

MK Building
08.2020 - 12.2021

Labourer

Self
11.2019 - 03.2020

Customer assistant

B&M Retail
10.2018 - 01.2020

Waiter bartender

Selby Bowling Club
02.2017 - 08.2018

Customer assistant

Selby hands of hope
07.2016 - 12.2016

Bartender

Selby Bowling Club

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Kalum Lund