Kalpeshkumar Ashok Bhai

• Led daily store operations, supervised staff, and ensured high standards of customer service both in-store and online
• Managed inventory, stock replenishment, and product availability, both physically and on online platforms
• Optimized online product listings, ensuring accuracy in descriptions, pricing, and promotions
• Handled customer inquiries, order processing, and returns across both retail and online channels
• Coordinated sales campaigns and promotions, driving customer engagement and boosting sales
• Trained and supported new staff, ensuring efficient store operations and adherence to company standards.

• Fostered positive relationships with clients for enhanced business reputation.
• Contributed towards successful product launch through dedicated market research.
• Handled incoming calls and emails, ensuring prompt response.
• Delivered exceptional administrative support to senior executives during peak business periods.
• Solved complex problems with effective teamwork and communication skills.
• Streamlined filing system, enhancing office efficiency.
• Adapted to new situations and learned new skills quickly.
• Worked productively with team members to achieve common goals.
• Showed initiative and willingness to take on new challenges.
• Managed time effectively to meet deadlines.

• Assisted with daily store operations, ensuring shelves were stocked and organized
• Provided excellent customer service by addressing queries and concerns promptly
• Assisted in maintaining store cleanliness and operational efficiency.
• Coordinated with team members for smooth store operation.
• Provided product information to facilitate informed purchasing decisions.
• Carried out price checks accurately for correct billing at the till point.
• Displayed wares in temporary structures at markets to attract new customers.
• Arranged displays attractively, driving impulse purchases.
• Troubleshot register issues promptly, minimising disruption of service.
• Enhanced customer service by responding promptly to queries.

• Managed store operations, including stock management and customer service
• Implemented display plans and promotional activities to boost sales
• Resolved customer complaints and queries, ensuring high customer satisfaction.
• Implemented promotional strategies for increased footfall during holiday seasons.
• Provided excellent customer service leading to repeat business and customer loyalty.
• Streamlined store operations with efficient scheduling.
• Minimised inventory loss for improved profit margins.
• Coordinated with management on operational issues providing solutions for better efficiency.
• Improved customer service by implementing new procedures and protocols.
• Increased staff productivity by providing comprehensive training programmes.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Planned revenue generation strategies designed for growth.

• Monitored and replenished stock levels, ensuring product availability
• Ensured proper stock rotation and temperature compliance for fridges and freezers
• Maintained organized and tidy display areas.
• Responded professionally to customer complaints; resolved issues amicably.
• Conducted regular price checks to ensure accuracy at point-of-sale.
• Upheld company policies consistently within the shop floor area.
• Participated in staff training sessions; gained valuable retail knowledge.
• Assisted customers with product selection for enhanced shopping experience.
• Provided product information to customers, facilitating informed purchasing decisions.
• Supported sales team, boosting overall performance.
• Created welcoming atmosphere by greeting customers warmly upon arrival.
• Executed merchandising tasks quickly, minimising disruption during peak hours.
• Assisted in stock control to maintain adequate store inventory.
• Organised product displays attractively, enhancing store aesthetics.
• Coordinated with management to implement promotional activities effectively.
• Stocked shelves neatly and accurately, maintaining visual standards of shop floor.
• Maintained clean and organised store environment for improved shopping experience.
• Collaborated with colleagues whilst assisting customers, improving teamwork efficiency.
• Ensured customer satisfaction by providing excellent service on shop floor.
• Improved store layout based on customer behaviour and preferences.
• Updated product labelling and pricing to reflect discounts and offers.
• Operated tills with care and precision to accurately process cash and credit card transactions.
• Managed customer lines for minimum wait times and high satisfaction.
• Boosted product sales by offering selection guidance to customers.
• Identified discrepancies in stocks through regular inventory management.
• Prepared orders for customers with wrapped, bagged and boxed items.

• Assisted senior engineers with production monitoring and reporting
• Conducted machine inspections and collaborated on process improvements
• Implemented engineering changes to enhance efficiency and productivity
• Day Training
• Gained hands-on experience with advanced machining processes and equipment
• Developed detailed technical drawings, schematics, and design calculations.
• Assisted in design and development of mechanical components for improved system performance.
• Developed proficiency with various engineering tools and equipment over course of training period.
• Compiled technical documents, facilitating smooth project progression.
• Carried out project tasks under supervision.
• Adhered to health and safety regulations.
• Combined academic study with work placements to gain hands-on experience.
• Utilised CAD software to create detailed engineering designs, enhancing accuracy and efficiency.

GPA: 6.99, Machine Operation, Production, Marketing, Business Development, Tools