Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kalpana Murugaiah

Kalpana Murugaiah

Summary

Versatile and accomplished professional with 15 years of experience across various Agile and project management roles, including Chief Scrum Master, Project Manager, Test Manager. Adept at leading large-scale projects from inception to completion, ensuring alignment with organizational goals and delivering impactful results. Proficient in Agile methodologies, risk assessment, and team leadership, with a passion for continuous improvement and innovation. Known for building strong relationships with stakeholders and fostering a collaborative team environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Chief Scrum Master

Tata Consultancy Services Pvt Ltd
12.2021 - Current
  • Facilitate ART Events: Organize and facilitate key ART events such as Program Increment (PI) Planning, Scrum of Scrums, ART Sync, System Demos, and Inspect & Adapt workshops
  • PI Planning: Coordinate the preparation and execution of PI Planning, ensuring the teams are aligned on the vision, roadmap, and objectives
  • Coach and Mentor: Provide guidance to Agile teams, Scrum Masters, and Product Owners on ART practices and principles to foster continuous improvement
  • Risk and Issue Management: Identify, assess, and manage risks and dependencies that could impede the progress of the ART
  • Facilitate effective resolution of issues
  • Continuous Improvement: Implement practices for continuous improvement at the ART level, leveraging feedback from Inspect & Adapt workshops and other retrospectives
  • Transparency: Maintain transparency into the ART's progress, impediments, and delivery metrics through effective use of Agile tools and communication
  • Stakeholder Engagement: Engage with stakeholders at all levels to ensure alignment and successful delivery of ART objectives
  • Communicate progress, impediments, and release plans effectively
  • Program Increment Execution: Ensure that the ART is on track to meet its PI objectives, facilitating any adjustments as necessary
  • Collaborate with Product Management, Product Owners, and other stakeholders to define and prioritize the Program Backlog
  • Acts as the train's focal point for communication and connections with all impacted teams needed to deliver on the work
  • Collaborate with cross-functional development team members to analyze potential system solutions based on evolving client requirements.

Senior Scrum Master

Tata Consultancy Services Pvt Ltd
10.2018 - 11.2021
  • Participated in Enterprise Agile transformation along with Agile transformation lead and coordinated Agile adoption for teams across multiple locations
  • Developed and managed a detailed integrated project plan, including project milestones, deliverables, and the success factors with the clients
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track
  • Facilitated Scrum framework - sprint planning, backlog grooming, daily Scrums, sprint reviews and sprint retrospectives
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity
  • Worked effectively with multiple Scrum teams both internally and off-shore
  • Managed product backlog and supported Scrum framework for Bi-Weekly sprint releases
  • Managed risk effectively through comprehensive assessment, mitigation strategies, and contingency plans throughout the project lifecycle
  • Mentored junior Scrum Masters and team members in Agile principles, promoting best practices within the organization
  • Collaborated with Product Owners to develop clear product roadmaps and ensure timely release of high-quality deliverables
  • Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques including Jira and value-based prioritizing.

Sr. Engineer-IT (Scrum Master)

ACS Groups
05.2017 - 05.2018
  • Participated in Enterprise Agile transformation along with Agile transformation lead and coordinated Agile adoption for teams across multiple locations
  • Managing multiple cross functional teams and their deliveries
  • Conducting various Scrum ceremonies like Daily scrum calls, Sprint Planning, Retrospective etc
  • Communicating and collaborating with clients and other stakeholders for seamless and error free deliveries
  • Coordinating and collaborating with various stakeholders to keep the project goals unaltered
  • Highlighting risks and devising the mitigation plan for the same
  • Planning and estimating various upcoming projects within the engagement
  • Effective resource planning to make sure even distribution of talent across teams
  • Maintaining the process audits and compliance.

QA Lead (Scrum Master)

Magna Infotech
12.2016 - 04.2017
  • Managed the project team including any subcontractors
  • Preparing project initiation documents including Scrum Meeting, Daily stand-ups, Sprint Planning, Release Planning, Product Backlog, Sprint Backlog, Retrospective
  • Interacted with project management and development departments regarding software defects and requirement issues, working closely to develop innovative solutions.

Consultant (Scrum Master)

Deloitte Consulting India Private Limited
07.2011 - 11.2015
  • Analyzing the requirements from Functional Specifications/BRD
  • Created and developed detailed work plans to meet business priorities and deadlines
  • Collaborated with teams to define, strategize, and implement marketing and web strategies
  • Created and managed project plans, timelines and budgets
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members
  • Liaising with Business and Technical teams to clarify requirements and specifications
  • Formulation of Test Plan and Requirement traceability Matrix
  • Handling Triage calls with Business, Third Party owned systems and Internal Teams
  • Involved in Production Support, analyzing the issue and keeping track with the concerned authority in resolution of the same
  • Synchronizing with onsite, development teams and third-Party vendors
  • Guiding and mentoring the new team members in the project.

Testing Executive

Infosys Technologies Limited
07.2008 - 05.2011
  • Involved in the planning, monitoring, and control of the testing activities and tasks
  • Involved in collaboration with the other stakeholders, devise the test objectives, organizational test policies, test strategies and test plans
  • Involved in lead, guide and monitor the analysis, design, implementation and execution of the test cases, test procedures and test suite
  • Prepared effort estimation, Requirement Traceability Matrix, test cases reviewed and executed test cases and scenarios, performed defect and test reporting and ensured defects were tracked to closure
  • Performed functional testing, sanity testing, smoke testing, application security testing, browser compatibility testing, application version compatibility testing, regression testing
  • Initiated functionality changes and reported bugs in the live application
  • These were fixed in further patch releases.

Education

MBA - Systems

University of Madras
01.2011

Bachelor of Science - Computer Science

Sri Venkateswara University
04.2008

Skills

  • Chief Scrum Master
  • Agile Release Train Engineer (RTE)
  • Project Management & Financials
  • Program Increment (PI) Planning & Execution
  • Risk Management & Mitigation
  • Retrospectives
  • Scrum of Scrums
  • Continuous improvement
  • Stakeholder Management
  • Coaching & Mentoring
  • DevOps Practices
  • Excellent Communication and Interpersonal
  • Quick Learner and Consistent ability to meet deadlines
  • Schedule Management
  • Quick Learner and Consistent ability to meet deadlines

Certification

  • Certified SAFe Release Train Engineer (RTE)
  • Professional Scrum Master PSM 1
  • Certified Scrum Master (CSM)
  • SAFe Agilist
  • ITIL V3 Foundations Certification
  • ISTQB Foundation Level

Timeline

Chief Scrum Master

Tata Consultancy Services Pvt Ltd
12.2021 - Current

Senior Scrum Master

Tata Consultancy Services Pvt Ltd
10.2018 - 11.2021

Sr. Engineer-IT (Scrum Master)

ACS Groups
05.2017 - 05.2018

QA Lead (Scrum Master)

Magna Infotech
12.2016 - 04.2017

Consultant (Scrum Master)

Deloitte Consulting India Private Limited
07.2011 - 11.2015

Testing Executive

Infosys Technologies Limited
07.2008 - 05.2011

MBA - Systems

University of Madras

Bachelor of Science - Computer Science

Sri Venkateswara University

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Kalpana Murugaiah