Kalpana Ananth
Sales & Management Professional
Sheffield, UK,South Yorkshire
Summary
- Demonstrated ownership in every one of the positions held and delivered results exceeding expectations.
- Complete understanding of sales process - lead generation, qualification, presenting the offering, objection handling and closure.
- Skilled in designing and delivering digital marketing campaigns for targeted sales goals
Overview
20
20
years of professional experience
Work History
Head of Sales & Customer Delivery
Shri Sai Homes
Chennai
03.2011 - 12.2023
- Built Shri Sai Homes from inception
- Completed more than 100 residential units coordinating sales to customer delivery
- Completed a large commercial construction project
- Managed architecture, design, construction vendors, digital marketing, sales and customer delivery
Business Proprietor
Forever Young
Chennai
07.2016 - 04.2020
- Conceptualised and built the store in one of the leading malls in Chennai - VIvira Mall, OMR
- Pioneered the concept of shop-in-shop which was a win-win concept for leading brands
- Developed business plan and strategies to bring more than 20+ leading cosmetics and skin care brands including Maybeline, L`Oreal, Lakme, Neutrogena, Lotus Herbals etc.
Customer Service Officer
ABN Amro Bank
Chennai
06.1995 - 01.2001
- Managed customers walking in to the Chennai branch and handled all customer requests including Accounts opening, Cash requests, Lockers and other products
Education
Advanced Diploma in Computer Applications - Computer Science
Indira Gandhi Open University
06.1996
Bachelor of Science - Computer Science
Anna Adarsh College For Women
06.1993
Skills
- Digital Marketing
- SEO, SCO
- PPC Optimization
- Campaign monitoring
- Lead Generation
- Sales presentations
- Objection Handling
- Sale Closure
- Customer Services
- Microsoft office - Excel, Powerpoint, Word
Accomplishments
. Was rated as the best performer consecutively for 3 years as Customer Service Office at ABN Amro Bank, Chennai.
· Has sold more than INR 100 Million worth of real assets in the past five years by independently generating leads and closing the sales cycle.
Timeline
Business Proprietor
Forever Young
07.2016 - 04.2020
Head of Sales & Customer Delivery
Shri Sai Homes
03.2011 - 12.2023
Customer Service Officer
ABN Amro Bank
06.1995 - 01.2001
Advanced Diploma in Computer Applications - Computer Science
Indira Gandhi Open University
Bachelor of Science - Computer Science
Anna Adarsh College For Women
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