Summary
Overview
Work history
Education
Skills
Certification
Additional Information
Timeline
Generic

Kaleem Arfan

Birmingham,England

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Volunteer

CityYear UK
Birmingham, West Midlands
08.2022 - 08.2023
  • CityYear
  • Led 1-1 Meetings with students and supported with their GCSE curriculum.
  • Cultivated strategies to help students develop Reading ages throughout the school.
  • Guided my students to use effective study skills to help with their GCSEs requiring me to display sufficient leadership and communication skills.
  • Facilitated with Pastoral support for emotionally challenged students
  • Maintained up to date knowledge on current research and practice in counselling by attending weekly workshops and training events.
  • Updated company database with client information and attendance records daily.
  • Protected patient confidentiality, maintaining all patient information in accordance with Data Protection Act.
  • Facilitated group and individual mentoring and coaching for around 10 pupils a week.
  • Encouraged emotional development and long-term resilience by delivering early intervention and support.

Manager

Chicken.Com
07.2019 - 12.2021
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Planned and managed resources and budget to support and deliver objectives.
  • Created and led successful business culture focused on performance.

General assistant

Excel Kitchen
06.2018 - 09.2018
  • I operated in a highly client facing role and organised work spaces as well as providing a positive experience for customers.
  • Collaborated across team to boost productivity and achieve company goals.
  • Carried out day-day-day support duties accurately and efficiently.
  • Contributed to team meetings to improve company processes.
  • Displayed strong customer service and professional telephone manner while resolving enquiries.

Property Manager

Meriden Properties
Birmingham , England
10 2017 - Current
  • Demonstrated strong leadership by overseeing the operations of a multi-use commercial property, including several 3 bedroom student accommodation apartments and 3 large retail spaces.
  • Successfully maintained open lines of communication with property owners, tenants, and vendors to address inquiries, concerns, and requests promptly.
  • Fostered positive tenant relationships by providing exceptional customer service.
  • My first year managing the building, student tenant retention for the net year was 100%.
  • Coordinated with maintenance for required repairs.
  • Implemented proper guidelines and procedures to maintain standards.
  • Maintained attractiveness and appealing facade to gain potential tenants.

Education

Bachelor of Science - Accounting and Finance

Aston University
Birmingham
2024

Business Studies, Biology, Chemistry

Waverley Sixth Form
Birmingham
07.2020

Waverley School
2018

Skills

  • Client relations strength
  • Team collaboration
  • Fundraising
  • Administrative tasks
  • Relationship building
  • Public speaking

Certification

Microsoft Office

CMI Level 3 Coaching and Mentoring

CMI Level 3 Leadership and Management

Additional Information

  • . KALEEMARFAN EDUCATION

Timeline

Volunteer

CityYear UK
08.2022 - 08.2023

Manager

Chicken.Com
07.2019 - 12.2021

General assistant

Excel Kitchen
06.2018 - 09.2018

Property Manager

Meriden Properties
10 2017 - Current

Bachelor of Science - Accounting and Finance

Aston University

Business Studies, Biology, Chemistry

Waverley Sixth Form

Waverley School

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Kaleem Arfan