KAJENTHINI YOGENTHIRAN
Harrow
Summary
Results driven General Merchandise & George Manager with proven experience leading high performing retail teams in a fast-paced environment. Passionate about delivering outstanding customer experiences, driving sales, improving operational performance and developing colleagues to achieve business goals. Recognised for standing leadership, commercial awareness and consistently delivering results while maintaining the highest standards. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
2027
2027
years of professional experience
Work history
Freelance Marketing Consultant
Fiverr
- Developed and executed digital marketing strategies, boosting client engagement by 20%.
- Delivered branding and creative services to small businesses to enhance visibility and customer reach.
- Developed comprehensive marketing plans for increased customer engagement.
- Implemented SEO techniques, improving search engine rankings.
General Merchandise & George Manager
Asda
2023.01 - Current
- Delegated tasks efficiently to maximise productivity.
- Boosted department efficiency by streamlining operational processes.
- Led performance reviews, identified areas for improvement.
- Maintained inventory control, reduced stock shortages.
- Managed visual merchandising efforts, enhanced overall store appeal.
- Performed stock management duties for optimal inventory control.
- Ensured accurate pricing and labelling of all products on display.
- Analysed sales reports, implemented effective merchandise strategies accordingly.
- Conducted comprehensive market research for understanding customer preferences.
- Utilised strategic planning to increase in-store sales.
- Coordinated seasonal changes in displays, met marketing objectives effectively.
- Collaborated with suppliers, ensured timely delivery of products.
Customer Trading Manager
ASDA
2022.01 - 2023.06
- Responsible for overseeing trading performance and ensuring operational efficiency.
- Manage team performance, customer satisfaction, and daily business KPIs.
- Apply strategic planning to optimize stock levels and drive sales growth.
- Built a loyal client base through exceptional customer service skills.
- Led promotional campaigns for increased sales revenue.
- Negotiated contracts with suppliers ensuring best prices were secured.
Project Manager
Kore Systems
2021.01 - 2023.04
- Introduced Agile methodologies to improve software development cycles and team collaboration.
- Led cross-functional teams, integrating new project management tools for enhanced productivity.
General Restaurant Manager
MOSS DYP
London
2013.06 - 2023.01
- Managed daily restaurant operations and financial records including cash flow using Excel.
- Oversaw expense planning, collections, and account reconciliation.
- Built customer loyalty through exceptional service and team leadership.
Junior Accountant
BC Centrum Business Ltd
London
2019.02 - 2021.09
- Managed reconciliations in multiple currencies (GBP, EUR, USD, AUD).
- Prepared and filed VAT, PAYE, and EC Sales returns.
- Processed payroll using MoneySoft for 50+ companies monthly.
- Proficient with SAGE, IRIS, and Xero software.
- Managed cash flow effectively to ensure smooth business operations.
- Improved financial accuracy by performing regular audits on company accounts.
Education
BA - Business Economics
Roehampton University
LondonA Levels - Business Finance, Applied Business, ICT
Wembley High Technology College
LondonGCSEs - Science, Maths, English, Arts & Design
Wembley High Technology College
Level 3 Certificate - Health & Safety at Work
British Safety Council
Level 3 Certificate - Improving Own Learning and Performance
Skills
- First Aid Certified (CPR & Basic Life Support)
- Advanced customer service experience (B2B, retail, hospitality)
- Strong verbal and written communication
- Leadership and team management
- Presented financial performance metrics to stakeholders, influencing decision-making and resource allocation
- Led budget management and cost tracking initiatives for cross-functional projects
- Delivered financial reports and insights to senior management for process improvements
- Provided support for long-term financial planning and forecast adjustments using Excel and accounting software
- Prepared detailed VAT, PAYE, and EC Sales returns in compliance with HMRC regulations
- Inventory control knowledge
- Merchandising software use
- Advanced Excel
- Stock replenishment
- Visual merchandising expertise
- Market trend analysis
Affiliations
- Painting
References
References available upon request.
Timeline
General Merchandise & George Manager
Asda
2023.01 - Current
Customer Trading Manager
ASDA
2022.01 - 2023.06
Project Manager
Kore Systems
2021.01 - 2023.04
Junior Accountant
BC Centrum Business Ltd
2019.02 - 2021.09
General Restaurant Manager
MOSS DYP
2013.06 - 2023.01
Level 3 Certificate - Improving Own Learning and Performance
Level 3 Certificate - Health & Safety at Work
British Safety Council
GCSEs - Science, Maths, English, Arts & Design
Wembley High Technology College
Freelance Marketing Consultant
Fiverr
BA - Business Economics
Roehampton University
A Levels - Business Finance, Applied Business, ICT
Wembley High Technology College