Kajeeba Kirubakaran
Greater London
Summary
Accomplished professional with expertise in data analysis, database management, and project coordination. Demonstrates strong skills in staffing allocation, logistical planning, and resource allocation, ensuring efficient task prioritization and KPI management. Known for resilience under pressure and exceptional computer literacy. Committed to leveraging these competencies to drive organizational success and optimize operational processes. Proficient in managing patient records and coordinating with medical teams. Dedicated to enhancing patient care and streamlining administrative processes.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Endoscopy Access Coordinator
NHS - St Marks
Harrow, London
12.2024 - Current
- Maintained all project documentation, guaranteeing accuracy and accessibility.
- Liaised with external parties to ensure seamless project execution.
- Enhanced team productivity with efficient delegation of tasks.
- Created detailed schedules to streamline work processes.
- Managed multiple projects, ensuring organisation and efficiency.
- Facilitated cross-departmental meetings for improved collaboration efforts.
- Oversaw daily operations ensuring consistency in quality and service delivery.
- Created a digital file classification system for company-wide use.
- Trained and assigned tasks to team members.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Streamlined team communication by implementing effective coordination strategies.
Administrative coordinator
NHS
Park Royal, Brent
01.2023 - 01.2025
- Acted as first point of contact for wide range of personnel.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
- Identified skills gaps and arranged relevant training to upskill clerical team.
- Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
- Conducted regular audits of administrative processes and recommended improvements where necessary.
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Assisted in recruitment efforts to build a strong team.
- Attended meetings and maintained files of notes taken during meetings.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Delivered front of house duties with warm and professional manner.
- Reduced waiting times through effective time and resource management.
Assistant Service Manager
Greenbrook Healthcare
08.2021 - 09.2023
- As the Assistant Service Manager for the Initial Accommodation Service project, I led support efforts for over 20,000 asylum seekers in 33 hotels, ensuring their well-being and access to essential services, including health check-ups and local GP registrations
- This role demanded strong organizational skills and a deep empathy to meet diverse needs
- Collaborating with healthcare providers, hotel staff, and government agencies, I streamlined operations for efficient medical care access
- My work played a key role in establishing a supportive system that respected the dignity and health of vulnerable individuals, showcasing my dedication to compassionate leadership and effective service management
- Oversaw maintenance tasks ensuring a safe and healthy work environment.
- Implemented feedback system for improved business decisions.
- Maintained excellent health and safety standards for continued compliance.
- Diagnosed and communicated technical problems to customers at appropriate level of understanding.
Admin Support Coordinator
Greenbrook Healthcare
12.2019 - 08.2021
- In a fast-paced healthcare setting, I played a crucial role, handling diverse administrative tasks to ensure smooth operations
- My responsibilities included managing patient records, scheduling appointments, and facilitating communication between healthcare staff and patients
- With a keen eye for detail and strong organizational skills, I maintained confidentiality and sensitivity in every interaction
- My efforts in streamlining data management and patient communications significantly boosted operational efficiency and patient care, reflecting my dedication to supporting our healthcare team and serving the community
- Assessed traumatised individuals to develop service plans based on emotional, physical and psychological status.
- Built positive, productive client relationships for enhanced social support.
Sports and Leisure Assistant
School Letting Solutions
02.2018 - 01.2020
- As a Sports and Leisure Assistant at School Lettings Solutions, I played a key role in opening school sports facilities to the community after hours, promoting local sports and leisure activities
- This role sharpened my customer service, facility management, and event coordination skills
- I managed bookings, prepped facilities for events, and maintained a safe, inviting environment for all ages
- Through this, I gained a deeper appreciation for community engagement and wellness, enhancing my organizational, communicative, and multitasking abilities in a lively environment
- Delivered exceptional service to increase customer retention rates.
- Communicated with customers and members to answer inquiries through email, telephone and in-person interactions.
Education
A-Levels - ABB
Preston Manor School
09.2015 - 07.2017
B.Sc. (Hons) - Biomedical Science
University of Reading
09.2020 - 07.2023
Master of Science - Clinical Drug Development
Queen Mary University of London
London 09.2024 - 09.2025
Skills
- Data analysis
- Database management
- Project coordination
- Staffing allocation
- Resilience under pressure
- KPI management
- Logistical planning
- Resource allocation
- Task prioritisation
- Computer literacy
Certification
ICH GP E6 (R2) - 2025
Healthcare Systems
- Cerner EPR
- Symphony
- EMIS
- Adastra
- ICS
- EndoVault
- Scheduler
References
References available upon request.
Timeline
Endoscopy Access Coordinator
NHS - St Marks
12.2024 - Current
Master of Science - Clinical Drug Development
Queen Mary University of London
09.2024 - 09.2025
Administrative coordinator
NHS
01.2023 - 01.2025
Assistant Service Manager
Greenbrook Healthcare
08.2021 - 09.2023
B.Sc. (Hons) - Biomedical Science
University of Reading
09.2020 - 07.2023
Admin Support Coordinator
Greenbrook Healthcare
12.2019 - 08.2021
Sports and Leisure Assistant
School Letting Solutions
02.2018 - 01.2020
A-Levels - ABB
Preston Manor School
09.2015 - 07.2017
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