Summary
Overview
Work history
Education
Skills
Personal Information
References
Timeline
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Kajal Tank

Dubai, UAE

Summary

A dedicated regulatory compliance and financial crime professional with extensive experience in Anti-Money Laundering (AML) and Know Your Customer (KYC) processes. Proven track record in managing complex remediation projects with subject matter expertise (SME) knowledge and delivering meticulous investigations, and implementing quality assurance practices. Strong collaborator with stakeholders and senior management, contributing to significant improvements in compliance, efficiency, and productivity across Private and Corporate banking sectors.

Overview

13
13
years of professional experience
10
10
years of post-secondary education

Work history

PBS Manager

EFG International Private Bank
London, UK
04.2022 - 01.2024
  • Conduct comprehensive reviews to enhance system efficiencies and optimize the execution of the Compliance Monitoring Programme, ensuring alignment with regulatory standards.
  • Conducted meticulous assessments of new client proposals, periodic reviews, and account modifications for Ultra High Net Worth Individuals (UHNWI) across Europe, Asia Pacific, the Americas, and the Middle East, ensuring adherence to stringent KYC and AML regulations.
  • Providing SME guidance and quality checking oversight across all risk classifications (STD/MRC/HRC/PEP) including all supporting compliance documentation, source of wealth/funds, ID&V, third party reports and screening.
  • Conducted comprehensive transaction monitoring to detect suspicious activities, performing detailed data analysis and in-depth investigations to identify potential red flags and effectively mitigate financial crime risks.
  • Diligently monitored, tracked, and reported the volume of compliance reviews, providing insights to drive continuous improvement.
  • Provided expert guidance and training on KYC/AML matters to client-facing teams, enhancing their ability to meet regulatory and internal policies.
  • Working closely with compliance committee/2LOD for complex/AML/Sanction related assessments.
  • Collaborated with global teams to uphold high-quality standards for KYC/AML documentation and associated information, ensuring compliance with regulatory and internal guidelines.

Quality Control Officer

DNB Bank
London, UK
04.2021 - 04.2022
  • Provide consultancy for KYC/AML, implementing quality assurance to ensure compliance with FCA regulations (Section 166).
  • Developed and implemented sampling methodologies and risk assessments aligned with DNB CEMEA risk appetite, enhancing the identification of compliance gaps.
  • Conducted comprehensive quality assurance reviews of KYC/AML events for both onboarding and periodic assessments, ensuring adherence to bank policies and best practice standards in transaction monitoring.
  • Reviewing ID verification, source of wealth, source of funds, and conducted thorough due diligence across various products and complex ownership structures, including PEPs, sanctions, and vessel-related operations and vessel tracking, enhancing compliance reporting.
  • Conducted transaction monitoring and procedural gap analyses, creating test scripts to identify potential red flags, suspicious activity and mitigate financial crime risks.
  • Participated in technical meetings with the Head of KYC and MLRO to address complex compliance queries, providing strategic guidance and solutions, ensuring timely MLRO sign-offs for exceptions and waivers.
  • Facilitated training programs for new quality control officers, fostering skill development and enhancing team capabilities in KYC/AML processes.
  • Actively participated as a member of the Group Committee, collaborating with senior stakeholders to address and resolve compliance-related matters.
  • Regulatory Awareness, maintained up-to-date knowledge of KYC/AML regulatory changes and requirements, ensuring ongoing compliance and best practices within the organization.

Quality Control Officer

Eversheds Sutherland
Midlands, UK
09.2020 - 04.2021
  • Quality assurance for AML/Sanctions project to assist banking client in breach of US and EU Sanctions and enhance AML/Sanction controls for Level 1 and Level 2 screening framework, process and procedures including Name Lists, scenarios, rules and threshold.
  • Collaborated with pilot teams to test systems and compliance controls, identifying and assessing associated risks to ensure robust compliance frameworks.
  • Determine potential AML/sanction concerns generated by via automated transaction monitoring system and provide continuous name screening improvements, conduct investigations and to identify potential red flags and mitigate financial crime risks.
  • Review compliance with OFAC and EU regulations including identification of OFAC sanction lists, specially designated Nationals and Blocked Persons List (SDN’s), sanctioned countries, and sanctions related IP activity predominantly those associated with Cuba and Iran.
  • Assessed payment controls, including name matching, SWIFT messaging, geolocation, and account activity, to identify associated risks, such as payment stripping.
  • Conducted quality control checks to ensure effective transaction monitoring and escalation methodologies, sharing best practices to maintain high standards across the project.
  • Assisted in the review of KYC documentation for UHNWI clients, ensuring adherence to source of wealth, source of funds, and ID verification standards.
  • Stakeholder Engagement, Identified and escalated AML and sanctions-related concerns to senior stakeholders, including the legal team, for timely resolution.
  • Supported the training and development of analysts, enhancing team capabilities in AML compliance.
  • Participated in guidance workshops and reviewed management information (MI) for productivity and project governance, ensuring alignment with compliance objectives.

KYC SME Analyst

Industrial and Commercial Bank of China
London
03.2019 - 08.2019
  • KYC Remediation analyst for outstanding compliance files to meet regulatory requirements.
  • Conducted thorough EDD reviews for APAC clients, including complex ownership structures, high-risk jurisdictions, UHNWI, and politically exposed persons (PEPs) across various entity types such as trusts, foundations, LLPs, LLCs, and funds.
  • Reviewed EDD documentation, ID verification, watchlists, and conducted adverse media screenings using World-Check and Dow Jones, assessing material and immaterial news for compliance implications.
  • Prepared comprehensive due diligence reports and exceptions/waivers for second line of defense (2LOD) sign-off, including PEP and adverse media forms.
  • Performed gap analyses to identify new risks and areas for enhancement within the KYC framework.
  • Reviewed MiFID classifications for new, ongoing, and remediation clients to ensure compliance with product and client type requirements.
  • Assisted in workshops focused on improving procedures related to KYC/AML practices.

KYC SME/Quality Control Analyst

Nordea Bank
London
10.2016 - 09.2018
  • Quality checking for the EDD/AML remediation project focused on high-risk customers in the shipping and oil & gas industries, directly reporting to the Money Laundering Reporting Officer (MLRO).
  • Conducted thorough quality control assessments to ensure AML records comply with regulatory requirements prior to FCA audits.
  • Reviewing End-to-end EDD reports with supporting documentation for high to low-risk clients including UHNWI beneficial owners, offshore entities across all entity types, including limited, private, holding companies, SPV’s and trusts across various products and facilities.
  • Provided expert guidance to analysts, ensuring high-quality standards and appropriate due diligence practices were consistently upheld.
  • Reviewing AML transaction monitoring alerts and analysis, potential concerns via SIRON an automated transaction monitoring system and ensuring the correct outcome and supporting documentation has been documented.
  • Escalated findings to the MLRO, including suspicious activity reports (SARs) and other compliance-related escalations.
  • Reviewing trading entities across various high-risk jurisdictions with detailed information requests for verification of company structure charts and UHNWI ultimate beneficial ownership (25%-10%) and review documentation/analysis supporting Source of Wealth and Source of Funds.
  • Reviewing detailed adverse media checks on entities, individuals, authorized persons including Port Agents, Brokers, Ship to Ship (STS) providers and vessels/vessel tracking.
  • This included reviewing open-source searches and reporting any sanctions exposure in line with the regulatory requirements.
  • Prepared enhanced reports on PEPs and adverse media for MLRO sign-off, ensuring comprehensive documentation of compliance activities.
  • Assisted in the implementation of a new AML system, ensuring seamless integration and compliance.
  • Consistent Quality Support, achieved multiple contract extensions by delivering consistent, high-quality support throughout the remediation projects.

Senior KYC Analyst

Lloyds Banking Group
London
07.2015 - 09.2016
  • Conducted thorough AML/KYC reviews for global corporate clients, managing the proactive onboarding of new accounts and performing due diligence during periodic reviews across diverse entity types and product lines.
  • Collaborated closely with frontline teams to address compliance requirements, participating in client meetings and assisting relationship managers with AML/KYC inquiries.
  • Prepared comprehensive due diligence reports and supporting documentation by leveraging multiple internal and external sources to facilitate the onboarding process, including ID&V, Source of Wealth, Source of Funds, entity types, ownership structures, PEPs, and sanctions exposure.
  • Performed risk-based analyses of completed client documentation and data capture forms to ensure acceptability and completeness for Enhanced Due Diligence (EDD) sign-off.
  • Ensured strict compliance with group policies and procedures, contributing to ongoing procedural enhancements to improve operational efficiency.

Client Manager

Lloyds Banking Group
London
01.2015 - 06.2015
  • Managed a portfolio of over 100 global corporate clients within a Payments/Onboarding project, collaborating with the project lead to define strategy and implement client onboarding processes for new products and facilities, while successfully migrating existing customers to a new banking platform.
  • Worked closely with the relationship management team, directly engaging with clients to understand and fulfill their onboarding requirements for new business products.
  • Reviewed all onboarding documentation to ensure compliance with KYC standards, policies, and procedures, ensuring all requirements were met.
  • Analyzed customer behaviors and transaction monitoring activities across a low-high risk levels, identifying patterns and potential compliance issues.
  • Executed a streamlined end-to-end onboarding process, consistently meeting required service level agreements (SLAs) for timely completion.
  • Prepared and reported management information (MI) and completion statistics to senior stakeholders, providing insights into project progress and performance.

Regulatory Officer

Financial Conduct Authority
London
11.2014 - 12.2014
  • Conducted comprehensive reviews of identification procedures for approved persons, including FCA requirement checks, Shared Intelligence System (SIS) analyses, and name matching.
  • Identified and assessed high-risk products, implementing enhanced due diligence measures as necessary.
  • Conducted reviews of non-financial and financial intelligence/disclosures including convictions, cautions, CCJ’s, Bankruptcy, IVA, Debt management, misconduct and removal from lenders, review of prior audit trails and other supplementary checks for adverse information.
  • Executed enhanced due diligence reports and escalating potential issues as necessary to ensure compliance and risk mitigation.
  • Conducted comprehensive reviews of directorships and controlling interests to verify compliance with regulatory standards.
  • Supported client services by liaising directly with firms to gather supporting documentation and information for compliance purposes.
  • Made informed decisions regarding individual risk assessments, confidently determining outcomes and escalating non-routine cases in line with FCA Handbook guidance.
  • Managed a large portfolio of customers, consistently meeting service level agreements (SLAs) to resolve outstanding reviews in a timely manner.
  • Provided detailed audit trails, comments, and event logs, ensuring accurate updates to client records and facilitating transparency in compliance processes.

Analyst and Quality Control Officer

Deloitte LLP
London
01.2011 - 08.2014
  • Project-Based Assignments: Executed a range of KYC/AML project-based assignments for Private and Corporate Banking clients, successfully securing multiple contractual extensions through consistent delivery of high-quality results.
  • Conducted thorough quality control of KYC/EDD reports and documentation reviews for various entity types and individual customers, applying a risk-based checking methodology to enhance quality, ensuring appropriate due diligence was performed and all risk factors were identified and documented.
  • Identified potential risks and shared best practices to drive quality improvements, ensuring effective remedial actions were executed.
  • Offered KYC subject matter expertise, addressing complex and high-risk cases while participating in technical governance meetings to discuss priority issues and high-risk factors.
  • Completed quality assurance tasks, including Check the Checker (CTC) reviews for the broader quality control team.
  • Provided ongoing support for various short-term assignments and remediation projects, reinforcing the business's operational effectiveness.

Education

BSc - Applied Business Management – Second Class Honors

Imperial College London
09.2005 - 06.2009

A- levels - Business (A2), Sociology (A2), Media (A2) - A-C grades

Greenford high school sixth form college
09.2003 - 06.2005

GCSE - 10 A to C grades

Greenford high school
09.1998 - 06.2003

Skills

  • Knowledge of regulatory standards
  • Customer relationship management systems
  • Microsoft office suite proficiency
  • Project oversight
  • Customer relationship management
  • Quality Assurance
  • Regulatory compliance
  • SharePoint
  • Quantum Lite
  • World Check
  • SmartKYC
  • Dow Jones
  • LexisNexis
  • Wolfsburg
  • Experian
  • SIS
  • SIRON


Personal Information

Immediately Available

References

References available upon request

Timeline

PBS Manager

EFG International Private Bank
04.2022 - 01.2024

Quality Control Officer

DNB Bank
04.2021 - 04.2022

Quality Control Officer

Eversheds Sutherland
09.2020 - 04.2021

KYC SME Analyst

Industrial and Commercial Bank of China
03.2019 - 08.2019

KYC SME/Quality Control Analyst

Nordea Bank
10.2016 - 09.2018

Senior KYC Analyst

Lloyds Banking Group
07.2015 - 09.2016

Client Manager

Lloyds Banking Group
01.2015 - 06.2015

Regulatory Officer

Financial Conduct Authority
11.2014 - 12.2014

Analyst and Quality Control Officer

Deloitte LLP
01.2011 - 08.2014

BSc - Applied Business Management – Second Class Honors

Imperial College London
09.2005 - 06.2009

A- levels - Business (A2), Sociology (A2), Media (A2) - A-C grades

Greenford high school sixth form college
09.2003 - 06.2005

GCSE - 10 A to C grades

Greenford high school
09.1998 - 06.2003

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Kajal Tank