Human Resources professional with over 4 years of experience in HR and office management roles within service industries. Proven ability to streamline HR processes, optimize training procedures, and enhance payroll accuracy in line with company standards. Skilled in fostering positive workplace environments, committed to excellent customer service, and equipped with strong interpersonal and technical skills.
Overview
14
14
years of professional experience
Work History
Sales Assistant
SuperValu
07.2023 - Current
Assisted customers, maintained product displays, and ensured adherence to store guidelines to enhance the overall shopping experience
Collaborated with team members to maintain stock levels and visual appeal, contributing to an organized and customer-friendly store environment
HR & Account Officer
Comfort HVACR Engineers Service
12.2014 - 11.2017
HR Management: Managed HR functions including recruitment, payroll, and onboarding, enhancing team productivity and compliance with company policies
Process Optimization: Streamlined onboarding and training processes, reducing time-to-readiness for new hires by 20%, supporting faster integration into the team
Payroll Efficiency: Implemented improved payroll procedures, increasing accuracy and reducing processing time by 15%
Administrative Enhancement: Refined administrative processes to improve data accuracy and compliance across HR and accounting, contributing to smoother internal operations
Office Assistant
R T Jain & Co
05.2011 - 11.2012
Provided comprehensive administrative support, including data archiving, scheduling, and managing communications
Assisted with accounting and expense reporting, enhancing accuracy through refined reporting processes, which supported effective financial management
Education
Certificate - Professional Human Resource Practice
National College of Ireland
01.2024
MBA - Human Resources
Amity University
01.2021
Bachelors - Commerce
Mumbai University
01.2011
Skills
Human Resource Management
Office Management
Recruitment
Onboarding
Performance Review
Payroll Management
Employee Data Management
Compliance
Administrative Support
Data Management
Scheduling
Record-Keeping
Customer Service
Communication
Problem-Solving
Leadership
Training
Coaching
Document Preparation
Report Generation
Data Archiving
Financial Processes
Budgeting
Expense Reporting
MS Office Suite
Tally 72
Windows
Social Media Knowledge
Travel Arrangements
Mail Handling
Timeline
Sales Assistant
SuperValu
07.2023 - Current
HR & Account Officer
Comfort HVACR Engineers Service
12.2014 - 11.2017
Office Assistant
R T Jain & Co
05.2011 - 11.2012
Certificate - Professional Human Resource Practice
National College of Ireland
MBA - Human Resources
Amity University
Bachelors - Commerce
Mumbai University
Professionalaccomplishments
Enhanced Efficiency: Streamlined the onboarding and training process for new hires, reducing the time-to-readiness by 20%, leading to faster integration and improved team productivity.
Operational Improvements: Played a key role in implementing new HR procedures that enhanced payroll accuracy and reduced payroll processing times by 15%.
Process Refinement: Developed and refined administrative processes at Comfort HVAC, improving data accuracy and compliance, which resulted in better traceability and efficiency in documentation.
Customer Satisfaction: Demonstrated excellent customer service skills at SuperValu, consistently ensuring customer needs were met, contributing to positive customer feedback and satisfaction.
Leadership & Role Modelling: Acted as a role model for colleagues by upholding high standards and displaying a professional attitude, helping foster a positive and productive work environment.
Attributes
Self-motivated, proactive, and adaptable to changing priorities.
Excellent communication and listening skills with a positive, 'can do' attitude.
Strong literacy and numeracy skills, committed to continuous learning.