Kajal Saxena
Peterborough,UK
Summary
Strategic HR professional with 10+ years' experience leading talent acquisition and learning and development initiatives across global organisations. Proven expertise in designing and delivering capability-building programmes, leadership development interventions, and succession planning strategies that drive future readiness and business performance. Skilled at partnering with senior leaders to translate business needs into scalable talent solutions, whilst championing data-driven recruitment practices and blended learning approaches. Adept at fostering organisational capability through high-quality hiring experiences, employee development programmes, and strategic workforce planning aligned to evolving business objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work history
Manager Human Resources Business Partner
TCS
Peterborough, UK
2020.09 - 2026.02
- Delivered end-to-end talent acquisition and workforce planning across multiple business units (BFSI, Life Sciences and Healthcare, Travel & Transport, and Public Sector), partnering with senior leaders to identify capability gaps and build sustainable talent pipelines aligned to evolving business requirements
- Designed and implemented comprehensive learning and development programmes focused on leadership development, employment relations, cross-cultural working, and compliance, achieving 16% participation rate across span of responsibility—the highest across all business units
- Led talent transformation and succession planning initiatives, facilitating career pathways for over 50% of associates and enabling approximately 200 aspirational role movements, directly supporting workforce planning and business continuity
- Coached and mentored business leaders on employment relations, HR policy interpretation, and critical people matters, demonstrating strong stakeholder management and the ability to challenge and influence at senior levels
- Utilised HR analytics and data-driven insights to inform talent decisions, achieving 10% improvement in employee satisfaction and engagement scores and demonstrating measurable impact through metrics
- Managed TUPE transitions for 150+ employees, overseeing change management, HR system integration, data migration, and seamless onboarding experiences to ensure business continuity and employee engagement from day one
- Championed Equality, Diversity and Inclusion initiatives, increasing workforce diversity within managed portfolios and receiving organisational recognition for building the most diverse and inclusive team of the year; actively participated as an Ally of Diversity
- Led organisational change consultations and complex employment relations matters, including mediation, conflict resolution, grievance handling, and tribunal preparation, with over five years' experience managing UK and EU legal and compliance requirements and ACAS engagement
- Developed and executed employer branding and employee engagement strategies in partnership with external vendors, negotiating contracts, managing budgets, and delivering 5% cost savings whilst improving stakeholder collaboration and programme effectiveness
- Implemented and optimised HR compliance frameworks across timesheet management, employee separations, and merger and acquisition transitions, achieving 15% improvement in compliance rates year-on-year
- Delivered blended learning interventions including workshops, coaching, e-learning, and experiential learning formats, tailored to address technical, leadership, and behavioural capability requirements across diverse operational environments
- Line managed a team of two wellbeing and engagement specialists, designing and implementing the organisation's wellbeing strategy and achieving 32% increase in programme participation and 10% year-to-date growth in employee engagement and social collaboration metrics
- Operated HR systems, Applicant Tracking Systems, and Learning Management Systems to streamline recruitment processes, enhance candidate experience, reduce time-to-fill, and evaluate learning effectiveness through data and feedback
Assistant Manager-HR Business Partner
TCS
Gujarat, India
2017.01 - 2020.08
- Designed and launched a performance development forum (PDF) on the company intranet for India. By integrating 360-degree feedback mechanisms, the PDF fostered a culture where feedback was multidirectional colleagues, managers, and direct reports could all contribute. This approach helped drive a culture of positive and regular performance feedback, making the process more inclusive and actionable.
- Have also lead Pulse for 2 years, which is an employee satisfaction survey for business unit of 10,000 associates. Drawing out results based on statistical analysis and using this data driven approach to develop action items & best practices for those years.
- Quality representative for CMMI level audits.
- Driving the culture of recognition through our internal process of GEMS, with each Business Unit having 10% of GEMS rewarded each quarter.
- Hi-potential development under the program Hi-PO Hypercare and unit BGC SPOC.
- Dynamic women empowerment and HR Policies development.
Business Analyst, Team lead
TCS
Baroda
2011.06 - 2016.12
- During the early part of my career, I worked as a business analyst, doing market research for FMCG products across Europe.
- Later very quickly picked up the role of team lead and Governance lead for CIP platforms on the business side and have also been integral in training and setting up teams in our Malaysia hub, working onsite Kuala Lumpur, Malaysia.
- During this role, I was the process training lead for CIP platform delivering and designing training programs across Geos. My training videos/recordings are still used by the organization.
- Have worked on Data Analytics & Reporting Tools.
- 2 times star performer and customer gold award winner for analytics.
Education
CIPD Level 7 - Advanced Diploma - Strategic People Management
CIPD England
PeterboroughMaster of Personnel Management -
Pune University
Pune, IndiaGraduation B.Sc. - Botany Hons.
Skills
- HR Policy & Organizational Design
- Employee Relations & Employment Law (UK & EU)
- Workforce Planning & Talent Transformation
- Change Management & Transformation
- Coaching and Mentoring Senior Business Leaders
- GDPR, Data Protection & Risk Management
- Stakeholder Engagement & Influencing Skills
- Budget Management & Resource Allocation
- Employee Wellbeing and Social Collaboration
- Diversity, Equity & Inclusion (DEI) and Values
- Facilitation & Consulting Skills
- Strategic HR Business Partnering
- Organizational Design & Change Management
- Talent Management & Workforce Planning
- Data-Driven Decision Making (HR Analytics)
- Adaptability & Organizational Agility
- Facilitation & Consulting Skills
Websites
Certification
Chartered MCIPD
Timeline
Manager Human Resources Business Partner
TCS
2020.09 - 2026.02
Assistant Manager-HR Business Partner
TCS
2017.01 - 2020.08
Business Analyst, Team lead
TCS
2011.06 - 2016.12
Graduation B.Sc. - Botany Hons.
CIPD Level 7 - Advanced Diploma - Strategic People Management
CIPD England
Master of Personnel Management -
Pune University