Kaiyla May Butt
Darlington,Durham
Summary
I demonstrate strong collaborative skills and a positive attitude, with a commitment to continuous learning and adaptability. I possess knowledge and experience in customer service and teamwork, effective communication and problem-solving abilities. I am focused on creating an organised and welcoming work environment for both customers and colleagues. I also enjoy maintaining a clean work environment as i believe it is crucial to keeping organised. I am confident when working with others as well as working on tasks interdependently.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Team member
Kfc
Darlington, Durham
2022.01 - Current
- Provided customer service to enhance business reputation.
- Offered customer service with strong product knowledge.
- Resolved conflicts with difficult customers, enhancing customer satisfaction.
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Advised customers on menu items, providing recommendations and addressing allergy concerns.
- Communicated product information to customers, facilitating informed purchasing decisions.
- Resolved customer queries by maintaining up-to-date knowledge of menus and ingredients.
- Collaborated with team members to boost overall productivity.
- Maintained high standards of food hygiene, securing customer trust.
- Demonstrated proper food handling and safety standards.
- Applied memory and multi-tasking skills to maintain productivity.
- Adjusted availability to meet staffing needs.
Receptionist work experience
Risedale secondary school
Catterick, North Yorkshire
2021.01 - 2021.01
- Greeted incoming visitors in a professional manner and provided friendly, knowledgeable assistance.
- Directed visitors to appropriate staff, ensuring efficient service delivery.
- Enhanced customer satisfaction by managing front desk enquiries.
- Delivered front of house duties with a warm, welcoming approach to improve visitor experience.
- Organised reception area to sustain a professional environment.
- Coordinated office supplies to have a clean, organised office.
Education
GCSEs -
Risedale secondary school
Catterick, North Yorkshire 2017.09 - 2022.06
BTEC -
Queen Elizabeths Sixth Form
Darlington 2023.09 - 2024.09
Skills
- Point of sale
- Cash handling
- Product knowledge
- Customer Service
- Attention to deadlines
- Health standards
- Verbal skills
- team working
- reliable
- presentable
- punctual
- organisational
Affiliations
- A hobby of mine would be that i enjoy hiking/ going on walks in my free time with my friends.
- Another hobby of mine would be swimming, i go weekly as i enjoy staying active.
Timeline
BTEC -
Queen Elizabeths Sixth Form
2023.09 - 2024.09
Team member
Kfc
2022.01 - Current
Receptionist work experience
Risedale secondary school
2021.01 - 2021.01
GCSEs -
Risedale secondary school
2017.09 - 2022.06