Kaitochi (Kaito) Itanyi
Belfast,Northern Ireland
Summary
Dedicated student pursuing a Master of Science in Digital Marketing and Analytics, demonstrating strong communication and project management skills. Actively engages in learning opportunities, contributing insights from academic studies to enhance practical applications.
Overview
7
7
years of professional experience
Work History
Case Management Officer
Northern Ireland Civil Service
Belfast
02.2025 - 09.2026
- Maintained organised and accurate case files, ensuring compliance with confidentiality laws and data security regulations to protect sensitive information.
- Established feedback mechanisms for service users, integrating their perspectives to drive service improvements and innovations.
- Managed accurate payments for over a thousand service users, facilitating timely access to essential services.
Waitress
Hellcat Maggies
Belfast
09.2024 - 03.2025
- Delivered friendly, efficient service to process high-volume food and drink orders during peak times, ensuring guest satisfaction.
- Enhanced customer experience by serving each guest with a genuine, enthusiastic attitude.
- Maintained tidy dining area by promptly clearing and resetting tables for incoming guests.
Student Outreach Ambassador
Liverpool Hope University
Liverpool
10.2023 - 08.2024
- Engaged in campus-based events to represent campus and reach out to potential students.
- Participated in student panels, sharing personal experiences and insights into campus life with potential students.
- Assisted in the organisation of open days, ensuring smooth operation and positive experiences for all participants.
Brand Manager
Student Cribs
Liverpool
09.2023 - 08.2024
- Developed advertising strategies to increase customer awareness of student accommodation and special promotions.
- Engaged prospective tenants by sharing insights about Student Cribs' experience and detailing essential aspects of their future homes.
- Developed and implemented comprehensive brand strategy, enhancing company image and market presence.
- Created customer awareness of goods, services and special promotions with creative advertising strategies.
- Evaluated market research outcomes for improved advertising strategy.
Hospitality Assistant
Arc Hospitality
Liverpool
10.2022 - 08.2024
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Maintained cleanliness and organisation in dining and service areas, adhering to health and safety regulations.
Training Coordination and Communications Intern
The Brain Charity
Liverpool
06.2023 - 07.2023
- Implemented PR strategies that increased awareness of services for neurodivergent individuals.
- Coordinated communications between associate trainers and organisations, ensuring clear and effective information flow regarding training services.
Retail Sales Associate
Marks & Spencer
10.2019 - 01.2020
- Assisted customers in product selection, providing detailed information that enhanced shopping experience.
- Maintained clean, organised shelves to create an inviting retail environment.
Education
Master of Science - Digital Marketing and Analytics
Queens University Belfast
Belfast 2026 - Current
Bachelor of Arts - Business Management and Law
Liverpool Hope University
Liverpool 2021 - 2024
A-Levels -
Victoria College Belfast
Belfast 2019 - 2021
International GCSEs -
James Hope College
Lagos, Nigeria 2013 - 2019
Skills
- Compliance management
- Data analysis
- Project management
- Customer service
- Event coordination
- Digital marketing
- Brand management
- Communication skills
Timeline
Case Management Officer
Northern Ireland Civil Service
02.2025 - 09.2026
Waitress
Hellcat Maggies
09.2024 - 03.2025
Student Outreach Ambassador
Liverpool Hope University
10.2023 - 08.2024
Brand Manager
Student Cribs
09.2023 - 08.2024
Training Coordination and Communications Intern
The Brain Charity
06.2023 - 07.2023
Hospitality Assistant
Arc Hospitality
10.2022 - 08.2024
Retail Sales Associate
Marks & Spencer
10.2019 - 01.2020
International GCSEs -
James Hope College
2013 - 2019
A-Levels -
Victoria College Belfast
2019 - 2021
Bachelor of Arts - Business Management and Law
Liverpool Hope University
2021 - 2024
Master of Science - Digital Marketing and Analytics
Queens University Belfast
2026 - Current