Kaitlyn Niyomugabo
Coventry,West Midlands
Summary
Accomplished barista with extensive expertise in coffee art and latte art proficiency. Demonstrates strong customer relations skills and a deep understanding of dietary requirements, including non-dairy milk options. Adept at task management and maintaining workplace cleaning standards, with a focus on training and development to enhance team performance. Committed to delivering exceptional service and seeking opportunities to further refine skills in a dynamic café environment.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work history
Head Barista
Make a Meal
London
2026.03 - 2026.06
- Spearheaded staff training for improved espresso machine performance.
- Championed high hygiene standards within the café environment, promoting a healthy workplace.
- Pioneered creative latte art designs, enhancing overall presentation and aesthetic appeal of products served.
- Established effective communication channels between staff members fostering teamwork and collaboration.
Shift leader
Caffe Nero
Warwick, Warwickshire
2024.02 - 2026.01
- Managed opening or closing procedures during shifts for seamless transition between different teams on duty.
- Prioritised tasks during busy periods to ensure timely delivery of orders or services.
- Conducted regular equipment checks for optimal performance.
- Oversaw stock inventory, mitigating risk of shortages or overstock situations.
Staff Relations Officer
BitHealthcare
Coventry, West Midlands
2023.10 - 2024.01
- Handled maternity leave requests efficiently, minimising disruption in workflow.
- Dealt with disciplinary matters for ensuring adherence to company policies.
- Coordinated employee surveys for assessing job satisfaction levels.
- Facilitated workshops for promoting diversity and inclusion in the workforce.
Healthcare support worker
Hope Healthcare
Auckland
2022.06 - 2023.09
- Supported the implementation of care plans tailored to individual patient needs.
- Monitored vital signs of patients under supervision of registered nurse, ensuring well-being.
- Assisted in administering medication as per instructions from qualified professionals, ensuring correct dosage and timing are followed.
- Worked closely with multidisciplinary team to deliver holistic care.
Education
Diploma of Higher Education - Core Science
Coventry College
Coventry 2025.09 - 2026.05
Skills
- Coffee art expertise
- Customer relations
- Task management
- Latte art proficiency
- Non-dairy milk knowledge
- Workplace cleaning standards
- Dietary requirements understanding
- Training and development
Affiliations
- Piano Grade 8
Languages
Spanish
Advanced
Timeline
Head Barista
Make a Meal
2026.03 - 2026.06
Diploma of Higher Education - Core Science
Coventry College
2025.09 - 2026.05
Shift leader
Caffe Nero
2024.02 - 2026.01
Staff Relations Officer
BitHealthcare
2023.10 - 2024.01
Healthcare support worker
Hope Healthcare
2022.06 - 2023.09